Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Good Samaritan Medical Center Ratings

235 NORTH PEARL STREET
Brockton, MA 02301
Phone: (508) 427-3000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Good Samaritan Medical Center save lives? 9% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack15%
Heart Failure10%
Pneumonia10%


Infectious Disease at Good Samaritan Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
56
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
4


Emergency Room Wait Time Ratings

Time until initial exam: 1h 27m

Non-critical cases where patient is discharged have total visit time of 3 hour and 44 minutes

Serious cases where patients are admitted have 3 hour and 43 minutes to be admitted, then an additional 2 hour and 9 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: BELOW AVERAGE
Good Samaritan Medical Center 4.3 out of 5 based on 32 ratings. 32 user reviews.


59% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty
  • Rooms were often noisy at night




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Good Samaritan Medical Center Stories



Dec 14, 2021, 3:18 PM
Good Samaritan Medical Center: "i consider worst emergency service in this hospital. Since 9:12am in the waiting room with my 5 year old son waiting and at the moment it is 3:16pm we are still in the waiting room. Even worse with poor service. What kind of emergency is this??" - Eunice

Dec 14, 2021, 3:12 PM
Good Samaritan Medical Center: "I had one of the worst experiences in emergency. I accompanied my 5-year-old son, who is sick, we already had 6 hours in the waiting room, but they only registered in the system, and the child is impatient to wait so long. I am very sorry for the poor service and poor service." - Eunice

May 03, 2021, 3:41 AM
Good Samaritan Medical Center: "The wait time before being seen is way too long. I was in a lot of pain I had to wait more than 4 hours before I was seen by anyone. Honestly I would have been better staying at home or go a different hospital. " - Joanem


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