Good Samaritan Medical Center Ratings

235 North Pearl Street
Brockton, MA 02301
Phone: (508) 427-3000

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Good Samaritan Medical Center save lives? 17% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Good Samaritan Medical Center	National Average
Heart Attack	12.2%	12.6%
Stroke	10.5%	13.9%
Heart Failure	11.2%	11.8%
Pneumonia	14.3%	18.2%

Infectious Disease at Good Samaritan Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	7
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	5

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 5h 0m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: BELOW AVERAGE

Positive Patient Ratings

Some patients praise:

Doctors usually communicate well with patients
Rooms and facilities are usually clean

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Nurses often fail to communicate
Patients often don't receive help when they request it
Rooms were often noisy at night

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Good Samaritan Medical Center Stories

Nov 13, 2025, 11:36 AM
Good Samaritan Medical Center: "I would rather die then go here again lets just put it that way" - Peter

Dec 14, 2021, 3:18 PM
Good Samaritan Medical Center: "i consider worst emergency service in this hospital. Since 9:12am in the waiting room with my 5 year old son waiting and at the moment it is 3:16pm we are still in the waiting room. Even worse with poor service. What kind of emergency is this??" - Eunice

Dec 14, 2021, 3:12 PM
Good Samaritan Medical Center: "I had one of the worst experiences in emergency. I accompanied my 5-year-old son, who is sick, we already had 6 hours in the waiting room, but they only registered in the system, and the child is impatient to wait so long. I am very sorry for the poor service and poor service." - Eunice

May 03, 2021, 3:41 AM
Good Samaritan Medical Center: "The wait time before being seen is way too long. I was in a lot of pain I had to wait more than 4 hours before I was seen by anyone. Honestly I would have been better staying at home or go a different hospital. " - Joanem

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