Glendale Adventist Medical Center Ratings

---

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

---

Quality of Care - Mortality Rate

How well does Glendale Adventist Medical Center save lives? 26% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	11%
Heart Failure	8%
Pneumonia	10%

Infectious Disease at Glendale Adventist Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	84
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	0

Emergency Room Wait Time Ratings

Time until initial exam: 0h 25m

Non-critical cases where patient is discharged have total visit time of 3 hour and 10 minutes

Serious cases where patients are admitted have 2 hour and 49 minutes to be admitted, then an additional 2 hour and 17 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

63% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Glendale Adventist Medical Center Stories

Share your experience

May 03, 2022, 5:48 PM
Glendale Adventist Medical Center: "Wait for 3 hours no one help for pain " - Gary

Feb 20, 2020, 10:05 AM
Glendale Adventist Medical Center: "I went to the ER yesterday 2/19/2020 at Glendale Adventist. I have gone to Glendale Adventist before in the past. I have had a procedure done there before as well, this experience I had yesterday absolutely changed my perspective on Glendale Adventist. I was admitted at 1:45pm in the afternoon. I had a supervising nurse but in my iv and take blood from the iv line. She asked me to pee in a cup and I did. When it came to results I never got them until 8:30 pm at night. By the time the supervisor nurse told me who my real nurse was, Gale, the pain I had originally come in for subsided. I did not get offered a cup of water, a blanket, nothing. I was set out in the hallway due to capacity and I felt invisible to both staff and doctors there. There was nurse who’d walk by me and ignore me, as well as Dr’s. I did not meet my ER attending MD until 8:30 last night when he gave my results only because I complained to my now night shift nurse, his name was Daniel and he completely forgot about me. When I called him by his name he smiled at me and gasped as if he knew he forgot as well. I told him I feel neglected. He apologized and I told him how long I’d been in the ER without knowing one thing that was going on, I hadn’t even gotten results until 8:30 pm. I told him that was ridiculous, all these hours and not once offered pain medication or even a blanket. No thanks to the staff there my lower abdominal pain subsided and no treatment was given nor needed. I simply sat there until for 8 1/2 hours with only speaking to my day nurse Gale twice, speaking to my night nurse twice and the doctor only spoke to me once after I made it aware I felt invisible. I am never coming back. I wish there was more I can say to make people understand how neglected I felt. I sat in that ER crying, in the hallway!!!! It’s not like I was away in a close room like other patients were, but even those patients who had a room were getting tended to unlike me." - Lubia

Compare hospitals in Los Angeles County