Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Gateway Medical Center Ratings

651 DUNLOP LANE
Clarksville, TN 37040
Phone: (931) 502-1000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Gateway Medical Center save lives? 22% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack17%
Heart Failure13%
Pneumonia18%


Infectious Disease at Gateway Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
12
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 39m

Non-critical cases where patient is discharged have total visit time of 2 hour and 38 minutes

Serious cases where patients are admitted have 2 hour and 43 minutes to be admitted, then an additional 2 hour and 15 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Gateway Medical Center 4.45 out of 5 based on 25 ratings. 25 user reviews.


61% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Gateway Medical Center Stories



Jun 26, 2017, 10:29 PM
Gateway Medical Center: "Not only is the service bad it is insanely over priced!!
Over $4000 for a ct scan?
Then a bill from a radiologist
Then a bill from a crap Doctor who spent may be ten minutes with me only to tell me what I already knew, then has the nerve to charge me almost $1600 bucks!

I'm going to fight these crazy bills!

This hospital is the very reason the health care in the United States is so messed up!!

Take the drive to Skyline in Nashville"
- Jeff

Jun 17, 2016, 1:29 AM
Gateway Medical Center: "This emergency room is the worst I have ever seen. The staff could not care less about helping you. My wife has been sitting here in terrible pain and throwing up for 3 hours. I've been sitting here watching the lady at the check-in desk. She treats everyone like they are stupid and like they are a huge bother to her. It's almost unbelievable how this place is managed. You would be better off driving all the way to a Nashville ER. I never write reviews but this place really sucks. DO NOT GO TO GATEWAY HOSPITAL. " - Chad


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