Garnet Health Medical Center Ratings
707 East Main Street
Middletown, NY 10940
Phone: (845) 343-2424
Middletown, NY 10940
Phone: (845) 343-2424
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Garnet Health Medical Center save lives? 19% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Garnet Health Medical Center | National Average | |
|---|---|---|
| Heart Attack | 11.1% | 12.6% |
| Stroke | 12.3% | 13.9% |
| Heart Failure | 8.3% | 11.8% |
| Pneumonia | 15.8% | 18.2% |
Infectious Disease at Garnet Health Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 77 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 10 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 4h 14mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Garnet Health Medical Center Stories
Jul 27, 2015, 12:23 PM
Orange Regional Medical Center: "Experiencing severe headache/stiff neck with swelling in back of head. Neurologist sent me to this facility for a CT scan. Signed in. After 20 mins. saw "triage" who only asked questions such as, "Are you suicidal?". Didn't even take my pulse. Sat for over 2 hrs. with alcoholics, people faking illness so they were taken sooner (only to subsequently be lost by staff) and another woman "Mary" who must have been known by staff and seen within 15 mins. She did not appear to be an emergency as she went and changed her clothes with her daughter. Told the receptionist that I was leaving and not to dare send me a bill. Last week we did in fact get a bill. Funny, how the hospital bypassed my insurance company; sending them nothing regarding this visit, just a "balance due" to me. Pretty shady huh? I am in my 60's and have NEVER experienced such a zoo as this! Absolutely horrible. Undisciplined, poor staff and management." - Donna
