Garden Grove Hospital & Medical Center Ratings

12601 Garden Grove Blvd
Garden Grove, CA 92843
Phone: (714) 537-5160

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Garden Grove Hospital & Medical Center save lives? 1% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Garden Grove Hospital & Medical Center	National Average
Stroke	12.4%	13.9%
Heart Failure	12.9%	11.8%
Pneumonia	18%	18.2%

Infectious Disease at Garden Grove Hospital & Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	6
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	1

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 18m

Serious cases where patients are admitted wait 5 hour and 7 minutes delay before admission to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: BELOW AVERAGE

Positive Patient Ratings

No consistently positive ratings

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Nurses often fail to communicate
Doctors often fail to communicate with patients
Patients often don't receive help when they request it
Facilities are sometimes dirty
Rooms were often noisy at night

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Garden Grove Hospital & Medical Center Stories

Mar 30, 2026, 8:02 PM
Ronald Reagan Ucla Medical Center: "It's garbage. Unfortunately, everywhere else is worse." - Still

Feb 15, 2026, 3:41 PM
Uc San Diego Health Hillcrest - Hillcrest Med Ctr: "7 hour wait today" - MARK

Feb 06, 2026, 4:47 PM
St Mary's Medical Center: "555" - CpjJwWHV

Feb 06, 2026, 4:46 PM
Saint Francis Memorial Hospital: "555" - CpjJwWHV

Nov 11, 2025, 9:09 PM
University Of California Davis Medical Center: "Horrible experience at UC Med.Emergency. After spending 3 hrs at One community Health we were sent to UC Med emergency we waited 7 hrs till 1 am and left without being seen. My son had a serious health issue and we had to wait till the next day and was seen by another hospital emergency room. He need surgery right away. We are contacting an attorney!!!" - Doug

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