Frye Regional Medical Center Ratings

420 N Center St
Hickory, NC 28601
Phone: (828) 322-6070

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Frye Regional Medical Center save lives? 11% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Frye Regional Medical Center	National Average
Heart Attack	12.4%	12.6%
Stroke	14.2%	13.9%
Heart Failure	17.1%	11.8%
Pneumonia	19.7%	18.2%

Infectious Disease at Frye Regional Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	8
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	3

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 27m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:

Nurses usually take time to communicate well
Doctors usually communicate well with patients

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Patients often don't receive help when they request it
Facilities are sometimes dirty

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Frye Regional Medical Center Stories

Jan 16, 2023, 10:27 PM
Frye Regional Medical Center: "Been in er waiting room since 2pm sti waiting Frye needs to do better " - Christian

Jan 05, 2023, 3:28 PM
Frye Regional Medical Center: "Staff is a joke. Wait time is ridiculous. Staff doesn’t give updates. Shouldn’t have to wait 7 hours in the emergency department before seeing anyone. People sitting and standing everywhere. " - Ron

May 26, 2022, 5:36 PM
Frye Regional Medical Center: "Last time I was at this er I was there for 6 hrs with my son and went home with no answers was told if his symptoms continue for 4 more days take him to his family Dr which we had already been to 3 days prior to coming in " - Tiffany

Aug 17, 2016, 6:31 PM
Frye Regional Medical Center: "Go somewhere else. The wait" - Valerie

Jul 12, 2016, 12:21 PM
Frye Regional Medical Center: "Er wait at frye is unreal. Hurting so bad can not move still in waiting roo." - Mary

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