Franklin Woods Community Hospital Ratings
300 Med Tech Parkway
Johnson City, TN 37604
Phone: (423) 302-1120
Johnson City, TN 37604
Phone: (423) 302-1120
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Franklin Woods Community Hospital save lives? 7% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Franklin Woods Community Hospital | National Average | |
|---|---|---|
| Heart Failure | 11% | 11.8% |
| Pneumonia | 17% | 18.2% |
Infectious Disease at Franklin Woods Community Hospital
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 2 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 0 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 20mSerious cases where patients are admitted wait 6 hour and 32 minutes delay before admission to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
- Rooms were often quiet at night
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Franklin Woods Community Hospital Stories
Oct 18, 2023, 5:14 AM
Franklin Woods Community Hospital: "This is ABSOLUTELY LUDICROUS!!! And oh how they say their # 1 and JC doesn't need another hospital. The only way we don't need another hospital is to find SOMEONE TO MANAGE THESE TWO!!!" - Zina
Aug 21, 2022, 5:25 PM
Franklin Woods Community Hospital: "I took my wife to Franklin woods on 20 Aug at 12.00 hours for extremely high blood pressure . After waiting for 6 hours she was finally admitted. Then my wife called me and said To pick up up that she was discharged . After driving back to Johnson city to pick her up! They did another blood pressure check! Her blood pressure was still extremely high so they re admitted her she lay in er on those I call morgue beds until 1300 hours on 21 Aug 2021. I called and they said she was next in line for a bed after waiting so long. There website says it's around a 2 hour wait to be seen and another appropriate 2 hours to be taking to room. Completely untrue she was on that bed almost 24 hours until discharged. I call and ask was my insurance being charged for a room and they said yes even though she never was assigned a room. I have never seen so many rude people in one spot. Franklin woods is the worst hospital I have ever seen . If they do not have rooms they should do a hospital to hospital transfer to another ballad health facility not make people wait long periods of time on those very uncomfortable beds. And when being questioned about the time being so rude . I rate this hospital as the worst in the tricity." - Randy
Mar 18, 2021, 11:05 AM
Franklin Woods Community Hospital: "My wife was transported there this morning by ambulance having complications from Covid and in severe pain and this ignorant fuck Dr. Redding still, hours later, won’t give her shit for pain. BALLAD HEALTH IS THE WORST HOSPITAL CARE EVER!!! There are no Drs. there with the sense God have a damn goat. Absolutely the worst place ever. Ballad health needs to be removed from their status and bring in a better facility. Absolutely worthless." - Miller
Oct 02, 2020, 2:46 PM
Franklin Woods Community Hospital: "Have been here for going on 3 hours. Have yet to be called back! Literally one patient has been called back in the past 2 half hours! If we are I. Such an epidemic with covid why are we not having better staff in emergency rooms! I can guarantee when I do get called back most of employee will be sitting at deck laughing cutting up!!! This is rediculous!!!" - Page


