Franciscan Health Olympia & Chicago Heights Ratings
20201 S Crawford Avenue
Olympia Fields, IL 60461
Phone: (708) 747-4000
Olympia Fields, IL 60461
Phone: (708) 747-4000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Franciscan Health Olympia & Chicago Heights save lives? 5% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Franciscan Health Olympia & Chicago Heights | National Average | |
|---|---|---|
| Heart Attack | 12.3% | 12.6% |
| Stroke | 15.8% | 13.9% |
| Heart Failure | 8.5% | 11.8% |
| Pneumonia | 17.3% | 18.2% |
Infectious Disease at Franciscan Health Olympia & Chicago Heights
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 12 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 3 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 5h 10mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Doctors often fail to communicate with patients
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Franciscan Health Olympia & Chicago Heights Stories
Jul 05, 2022, 1:38 PM
Franciscan St James Health: "Went to urgent care this morning. They referred me to the ER. Was triaged two plus hours ago and still waiting. So frustrating. " - Richard
May 10, 2021, 2:34 AM
Franciscan St James Health: "Arrived at 11:30pm triage at 12:00am was told go back to waiting room to wait for your name to be called for lab work...its now 1:33am and I'm sitting here with my 16yo still waiting on a blood draw." - Jason
