Fort Madison Community Hospital Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Fort Madison Community Hospital save lives? 5% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	16%
Heart Failure	12%
Pneumonia	13%

Infectious Disease at Fort Madison Community Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	0
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	0

Emergency Room Wait Time Ratings

Time until initial exam: 0h 25m

Non-critical cases where patient is discharged have total visit time of 1 hour and 14 minutes

Serious cases where patients are admitted have 1 hour and 57 minutes to be admitted, then an additional 0 hour and 23 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: VERY GOOD

80% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Fort Madison Community Hospital Stories

Share your experience

Aug 07, 2023, 4:49 PM
Fort Madison Community Hospital: "I did not want to have to write this review but I think others should be very aware of the "care" they will receive when visiting the emergency room.
I feel I was overcharged for my ER visit (on 5/16/2023) and also had a horrible experience to boot. After Emailing with patient billing (the person I was emailing with was very helpful and nice, had no issues with that side of things.) I questioned the bill I received because it was broken up into so many seperate charges. The two largest bills were nearly identical in amounts and both listed similar descriptions for those charges. My insurance covered part of one but not the other. Upon reaching out I was told that the bills get split into two "hospital (facility charges) and the clinic (doctors charges)". Which makes sense, however with those charges being nearly identical I still questioned it. So I asked for an itemized bill (the ones they Email have a few vague lines of description and the grand total.) Unfortunately I still have yet to get an itemized bill, instead had kind of a copy and paste of what makes up the Hospital and Clinic typical charges for an ER visit. (I do not see how a few pieces of gauze, Iodine and a kit to do 3 stitches can cost nearly $800 but that is neither here nor there and has been deemed a "typical charge")
The following is my recount of my visit to the ER that evening. We arrived at 9:30am and did not leave until 2:30am.
"After checking in, my fiance and I sat in the waiting room. When we had walked in I was holding a paper towel up to the laceration under my eye as it was still bleeding profusely. I ended up soaking through that paper towel and having to use the rough brown papertowel from the restroom to continue applying pressure. After a 4 hour wait I was brought back to a room. I received numbing and then 3 stitches to a laceration I had under my eye. I am grateful that he did a great job with these stitches and I have healed quickly. The scar is also not very noticeable and I am also grateful for that.
The issue I had was after he was done, he did not personally clean up the blood and iodine that had been applied to the area. He casually mentioned a nurse would be in shortly to clean me up and apply an ointment to the area.
We waited another 30 minutes in the room (by now 2:30am) and still no one came in. The room began to get very cold (probably from my blood loss too. I was also very hungry as the injury happend right when we were sitting down to eat. The numbing had since worn off and I was again feeling pain from the area, now compounded by receiving the stitches.
I was tired, frustrated and in pain. So I took it upon myself to use water from the sink and a brown paper towel to clean myself up (which did not feel great now that the numbing had worn off...)
Once I did that I poked my head out of the door to see the doctor and a nurse sitting right there leaned back in their chairs laughing about something.
I said "excuse me" and was not noticed. I had to take several steps out of the room and speak loudly to be acknowledged.
He apologized and said sorry that no one had come in and they were busy. I told him don't worry about it, I cleaned it myself and I just wanted to leave at that point. He did not offer the ointment or give me an explanation of aftercare of the stitches (even though I told him I had never had non dissolvable stitches before) He only quickly mentioned to have them removed in 5-7 days.
I guess I'm also confused as to why he could not have taken the two minutes while I was still numb to clean me up and I would have been able to be on my way 30 minutes faster. (Freeing up another room for the several others waiting in the waiting room).
I had such a bad taste in my mouth from my experience I went to our Urgent Care walk in to have the stitches removed instead. The Ladies there are lovely and I have nothing but good things to say about them down there!

After this experience was sent to the "Compliance Department" all I received was a letter stating that my charges were valid and where to make payments. Oh well!

" - Brittney

Aug 14, 2022, 3:16 PM
Fort Madison Community Hospital: "Worset hospital ever..big citys leting 2 people in to deliver and grandparents visit not fort madison..covid not even bad and all serounding hospital letting people in ...not fort madison..its a vet hospital..but they will let u bring stuff in thats been in your pasestion for months ..whats the differents its still has your germs on it..really..bad hospital dont recoment to anyone ..i would die before going there" - Kim

May 15, 2022, 8:01 PM
Fort Madison Community Hospital: "I came in because I felt like my ear drum was going to explode and I was having hearing problems and because it’s Sunday the ER was my only option. I was here for about 30 minutes before I was triaged and sent back to the waiting room being told it was going to be a 1.5-2 hour wait. I’ve been here for 4 hours now and have yet to be seen. " - Katelyn

May 15, 2022, 7:21 PM
Fort Madison Community Hospital: "I came in because I felt like my ear drum was going to explode and I was having hearing problems and because it’s Sunday the ER was my only option. I was here for about 30 minutes before I was triaged and sent back to the waiting room being told it was going to be a 1.5-2 hour wait. I’ve been here for 4 hours now and have yet to be seen. " - Katelyn

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