Flowers Hospital Ratings
4370 West Main Street
Dothan, AL 36305
Phone: (334) 793-5000
Dothan, AL 36305
Phone: (334) 793-5000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Flowers Hospital save lives? 16% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Flowers Hospital | National Average | |
|---|---|---|
| Heart Attack | 15.5% | 12.6% |
| Stroke | 16.6% | 13.9% |
| Heart Failure | 14.4% | 11.8% |
| Pneumonia | 21% | 18.2% |
Infectious Disease at Flowers Hospital
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 1 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 1 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 25mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Flowers Hospital Stories
Sep 13, 2025, 7:20 PM
Flowers Hospital: "I have been sitting in the ER waiting room for over 5 hours. This is ridiculous I watched 4 ahead of me just leave without any service. I would rate it - neg 10. " - Susan
Sep 13, 2025, 5:40 PM
Flowers Hospital: "I have been sitting in the ER waiting room for over 5 hours. This is ridiculous I watched 4 ahead of me just leave without any service. I would rate it - neg 10. " - Susan
Sep 12, 2025, 11:16 PM
Flowers Hospital: "I have been sitting in the ER waiting room for over 5 hours. This is ridiculous I watched 4 ahead of me just leave without any service. I would rate it - neg 10. " - Susan
Sep 12, 2025, 8:08 PM
Flowers Hospital: "I have been sitting in the ER waiting room for over 5 hours. This is ridiculous I watched 4 ahead of me just leave without any service. I would rate it - neg 10. " - Susan
Mar 25, 2024, 6:08 PM
Flowers Hospital: "The E.R. at flowers is dirty and nasty! The wait time is ridiculously been better to go to Gulf Coast Hospital. According to research if you had a heart attack to save parts from damage need medical attention in the first hour." - Robert
Dec 13, 2015, 11:05 AM
Flowers Hospital: "My mother in law waited 31/2 hours and a nurse never came in the room and she was charged over $800 for what to check her blood pressure. We left NO services were performed this is robbery!" - Julia
