Flagstaff Medical Center Ratings

1200 North Beaver Street
Flagstaff, AZ 86001
Phone: (928) 779-3366

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Flagstaff Medical Center save lives? 7% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Flagstaff Medical Center	National Average
Heart Attack	13.5%	12.6%
Stroke	15.8%	13.9%
Heart Failure	13.3%	11.8%
Pneumonia	18.2%	18.2%

Infectious Disease at Flagstaff Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	7
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	0

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 48m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:

Nurses usually take time to communicate well
Doctors usually communicate well with patients

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Patients often don't receive help when they request it
Facilities are sometimes dirty

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Flagstaff Medical Center Stories

Sep 06, 2023, 2:45 AM
Flagstaff Medical Center: "Went to the ER for a post surgery blood clot that developed in my leg. Been waiting in the ER for over 6 hours and still no end in sight. Some other patients I have spoken to have been waiting almost 12 hours!! This is outrageous!! Good thing my blood clot hasn't traveled up to my lungs yet.... Not to mention spring here 5 days after shoulder surgery and not offered even a drink of water. Worst hospital experience of my life" - David

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