Flagler Hospital Ratings
400 Health Park Blvd
Saint Augustine, FL 32086
Phone: (904) 819-4400
Saint Augustine, FL 32086
Phone: (904) 819-4400
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Flagler Hospital save lives? 3% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Flagler Hospital | National Average | |
|---|---|---|
| Heart Attack | 14% | 12.6% |
| Stroke | 13.5% | 13.9% |
| Heart Failure | 12.4% | 11.8% |
| Pneumonia | 18.5% | 18.2% |
Infectious Disease at Flagler Hospital
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 1 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 3 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 8mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Flagler Hospital Stories
Aug 09, 2022, 12:48 AM
Flagler Hospital: "Worst hospital and ER in a 200 mile radius. ED was disgusting, 3hr wait to just gwt triage. Fast tacked closed ,probably due to lack of funding. Executives worry more about looks of hospital, then actually quality of care given to patients. MVA patient from 8-8-22 do better with a 5 hrs wait time. Prioritize patients, ie guy who's eyes had a chemical burk waited 6 to even be seen.." - Minorican
Sep 22, 2021, 1:26 PM
Flagler Hospital: "Worse ER anywhere. We were thrown out and denied treatment. The RN told us to leave and go home NOW! No explanation at all. I brought my husband there hrs after he was discharged with Sepsis, which is fatal if not treated ASAP. They violated the EMTALA LAW. She was rude, nasty, heartless & loud. The ER was empty so what was her problem? She probably threw others that night. I complained later on but all I got was empty apologies. I want to know who she is and why this happened. Even the CEO was no help in contacting me. Do not go here if you want to live!" - Vera
Jan 24, 2017, 6:20 PM
Flagler Hospital: "Words cannot explain the exemplary care I received, in the busy ER, by Dr. Kari Snyder and her lead RN last night. Everyone was kind, light hearted... Yet serious, comforting... yet cognitive of the severity of my injury. My mother, in all her years, says she has not received such kind and thorough care in her life. I want to, personally, say thank you to Doctor Snyder and her team. Thank you for making me feel like I was dealing with a caring friend and a concerned medical staff, all at the same time. " - Jessica
