Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

F F Thompson Hospital Ratings

350 PARRISH STREET
Canandaigua, NY 14424
Phone: (585) 396-6000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does F F Thompson Hospital save lives? 18% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack19%
Heart Failure13%
Pneumonia14%


Infectious Disease at F F Thompson Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
16
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 31m

Non-critical cases where patient is discharged have total visit time of 3 hour and 12 minutes

Serious cases where patients are admitted have 3 hour and 13 minutes to be admitted, then an additional 2 hour and 7 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
F F Thompson Hospital 4.6 out of 5 based on 24 ratings. 24 user reviews.


70% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:
    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate



    F F Thompson Hospital Stories



    Nov 05, 2023, 10:07 PM
    F F Thompson Hospital: "Don't come here unless you want a horrible experience with inexperienced doctors/NPs. They'll misdiagnose you or claim you're fine without ever checking the issue that brought you in. The NP flat out admitted they lacked the ability to conduct an ultrasound which is simply ludicrous to hear from a hospital staff memeber. Either he felt no issue lying to me or there are grave concerns about the education of their staff members. " - Nathan

    May 16, 2023, 7:46 PM
    F F Thompson Hospital: "Nurses and doctors are extremely thorough in their diagnoses process. I trusted them with my health care emergency needs. I arrived at the ER on Friday, May 10, 1:30pm...I left the ER at 8:30pm. I was told by a VA doctor to go to Canandaigua Emergency Room...that was incorrect info. I was very sick and a kind VA police officer guided me to the correct hospital. Arrival at ER: 1:30pm, called to the back area 5:00pm, saw doctor from 7:00-8:00pm. Discharged at 8:30pm. I had a 45 minute drive home. The wait times were ridiculously long. The front desk lady was clueless about anything. I was having trouble breathing and she did absolutely NOTHING. That is the first time in my life that I was truly afraid for my life. One more thing - a combative person was sitting a seat over from me and he was loudly cursing about the wait times. The young security guard handled that issue professionally and quietly. " - Gwendolyn


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