F F Thompson Hospital Ratings
350 Parrish Street
Canandaigua, NY 14424
Phone: (585) 396-6000
Canandaigua, NY 14424
Phone: (585) 396-6000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does F F Thompson Hospital save lives? 5% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at F F Thompson Hospital | National Average | |
|---|---|---|
| Heart Attack | 12.9% | 12.6% |
| Stroke | 12.9% | 13.9% |
| Heart Failure | 12.3% | 11.8% |
| Pneumonia | 15.9% | 18.2% |
Infectious Disease at F F Thompson Hospital
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 9 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 0 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 26mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
F F Thompson Hospital Stories
Nov 05, 2023, 10:07 PM
F F Thompson Hospital: "Don't come here unless you want a horrible experience with inexperienced doctors/NPs. They'll misdiagnose you or claim you're fine without ever checking the issue that brought you in. The NP flat out admitted they lacked the ability to conduct an ultrasound which is simply ludicrous to hear from a hospital staff memeber. Either he felt no issue lying to me or there are grave concerns about the education of their staff members. " - Nathan
May 16, 2023, 7:46 PM
F F Thompson Hospital: "Nurses and doctors are extremely thorough in their diagnoses process. I trusted them with my health care emergency needs. I arrived at the ER on Friday, May 10, 1:30pm...I left the ER at 8:30pm. I was told by a VA doctor to go to Canandaigua Emergency Room...that was incorrect info. I was very sick and a kind VA police officer guided me to the correct hospital. Arrival at ER: 1:30pm, called to the back area 5:00pm, saw doctor from 7:00-8:00pm. Discharged at 8:30pm. I had a 45 minute drive home. The wait times were ridiculously long. The front desk lady was clueless about anything. I was having trouble breathing and she did absolutely NOTHING. That is the first time in my life that I was truly afraid for my life. One more thing - a combative person was sitting a seat over from me and he was loudly cursing about the wait times. The young security guard handled that issue professionally and quietly. " - Gwendolyn
