Exeter Hospital Inc Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Exeter Hospital Inc save lives? 19% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Exeter Hospital Inc	National Average
Heart Attack	12.1%	12.6%
Stroke	9.8%	13.9%
Heart Failure	11%	11.8%
Pneumonia	14.7%	18.2%

Infectious Disease at Exeter Hospital Inc

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1	1
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2	0

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 36m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE



Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Exeter Hospital Inc Stories

Share your experience

Nov 27, 2022, 8:43 PM
Exeter Hospital Inc: "My previous visits to Exeter Hospital ER have generally gone well, although wait time is often long, but this last visit on 11/21/2022 was especially poor. I was there at the recommendation of my PCP after 48 hours of copious blood in my urine. The waiting room was quite full with a number of sick kids with respiratory illness. Some of the kids were masked but not fully (noses not covered). Obviously the kids were really sick.

My major concern about this was that, after they were taken into an ER room, no one came out to wipe down the seats where several of them had been lying for an hour or more. In a time when RSV is on the rampant rise, this should have been done immediately and was not. Several days later, I began to have symptoms of RSV, became quite sick myself, and feel strongly sure this was about exposure to these sick children and faulty hygiene by the maintenance staff.

I was eventually taken to an ER room myself, where I had some blood drawn and a CT scan done. I explained right away that I was diabetic, had taken insulin that morning as ordered, and hadn't eaten since. I was there for another 4 hours with no food or water. I understand why this was done (in the event I needed immediate surgery for kidney stones) but no one ever checked my blood glucose level as the day went on or checked in to see how I was feeling from the insulin dosing. This has happened on previous ER visits where staff doesn't seem to take fluctuating blood sugar levels seriously.

Further, once I was cleared to go home, now nine hours after eating, no one asked if I wanted crackers to bring my level up in order to get myself home safely. I finally had to request apple juice and crackers before I felt safe to drive.

My impression is that the ER staff isn't prepared to manage a patient with diabetes and needs some further training. Also that things that shouldn't have slipped between the cracks were, in fact, falling between the cracks. I became very sick from the ER exposure to sick children (and seating not kept wiped down after those children were being cared for). I may not have been alone.

Both of these issues are basic common sense. I'm disappointed in the ER staff for their lack of attention to detail." - Meredith

Mar 29, 2022, 1:37 PM
Exeter Hospital Inc: "4 hours and counting in the waiting room. No updates from the staff at all. I am in agony, worst experience with this hospital yet." - Nick

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