Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Exempla Saint Joseph Hospital Ratings

Denver, CO 80218
Phone: (303) 837-7111

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Exempla Saint Joseph Hospital save lives? 3% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack15%
Heart Failure12%

Infectious Disease at Exempla Saint Joseph Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 0h 19m

Non-critical cases where patient is discharged have total visit time of 2 hour and 36 minutes

Serious cases where patients are admitted have 2 hour and 57 minutes to be admitted, then an additional 1 hour and 32 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Exempla Saint Joseph Hospital 4.65 out of 5 based on 32 ratings. 32 user reviews.

73% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually respond quickly when patients need help
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Pain was usually controlled for patients

Negative Patient Ratings

  • Facilities are sometimes dirty

1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate

Exempla Saint Joseph Hospital Stories

Nov 17, 2023, 11:36 PM
National Jewish Health: "

Nov 5th - 2023

Platte Valley ER Hospital Experience

3:30pm - Checked into the ER

There was only two people ahead of me.

I was sitting waiting for them to get me checked in. 

4:45pm - I was still waiting and the ER was beginning to fill up. There were at least 10 people that came in after me and were admitted.  As I still waited my turn. I had asked for a cup of water which I was denied.    I was trying to take my medication.

6:35pm - I was finally called back to a room that had 3 beds and it was completely empty.  I was just told to get into the Hospital gown. And she left.  I looked around the room and there was not any pillows nor blankets for any of the beds. Just a empty room.  

7:30pm - A nurse came in took my vitals & I had asked her for pillows & she said they don't give them out.  I had told her I hadn't seen the dr yet. She still didn't realize that I was not hooked up to the monitors yet.  I had no way to call the nurse station for help. 

8:30pm - A Dr came in & asked why I came. He stayed less than 5 min. I told him that there were labs that were taken 3 hrs ago.  He left saying he was going to check on them. 

10: 00pm  - I  asked where the dr  went. I  felt he forgot about me. 

10:30pm -  He came back.  Said for me to see my primary doctor in a few days.  He didn't do any other tests. Just passed it off to my primary dr. Saying he thought I was just tired due to all my pain. 

This was not a good experience.  Staff were not paying close attention from the beginning. 

I should never had to wait that long in the waiting room not back in the room for the dr.  Wasn't hooked up to a monitor, nor offered anything to eat,  nor eat. NO Pillow nor blanket.

What is really sad is that I could have been a statistic, dying in the waiting room just like that lady did in your waiting room did.  You don't have enough staff to cover people coming through your doors. I've been there before anything your company had the best care from the staff. Now, even they are saying how they are being so stretched.  Not enough staff.  You have grown in numbers & can't keep up with the growth. We, the community need better service. You the service have to change.  You're charging enough money but aren't providing the service.  My heart goes out to the people who are working for you.  You will lose them. 

I hope you take it to heart.  Change back to how you treated your staff & the community, as you did before.  You will win.



Nov 17, 2023, 8:34 PM
Platte Valley Medical Center: "I arrived to ER around 3:30pm.: There were only 2 other patients. I asked for water to take my meds & I was denied it. I was not called back for 3 hrs. By that time they had roomed 6 other patients that came after me. I was placed in an empty room with 3 beds. No mattress covers,no pillows. The nurse said they don't have them anymore.
The nurse didn't come in until 1:1/2 hrs. She didn't hook me up to the monitors. She just took my blood pressure. No way to call the nurses station, no way for them to be notified of my vitals. I could have had a heart attack and died. They wouldn.'t have known. I was not taken care of.
8:25pm - Dr. finally came in to see me. He hadn't look at my blood work. Just asked why I came in. Than left. Didn't notice I still wasn't put on any monitor. Left saying he was going to find my lab work.
9:15 A nurse brought another bed in & I asked for her to hook me up to the monitor.d
And for some water %to drink & something to eat"
- D.

Nov 02, 2023, 11:40 PM
Exempla Lutheran Medical Center: "Don’t come here for an emergency you sit an die for no less than 6 hours. They don’t give two shits, but they sure will let you know what you owe quickly Screw this place " - Non

Nov 02, 2023, 7:29 PM
Exempla Lutheran Medical Center: "Don’t come here for an emergency you sit an die for no less than 6 hours. They don’t give two shits, but they sure will let you know what you owe quickly Screw this place " - Non

Jun 14, 2023, 7:45 PM
Centura Health-St Anthony Hospital: "This is not right! Why are patitents waiting over 2 hours to be seen in the emergency room. This is wrong. My father is in real pain and throwing up yet is made to wait. If you are a trama 1 emergency then you should have better timing and heath care happening. But the worst part is tgey want your money,but they do nothing for it. So disappointed" - Taunya

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