Evergreenhealth Medical Center Ratings

12040 Ne 128th Street
Kirkland, WA 98034
Phone: (425) 899-1000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Evergreenhealth Medical Center save lives? 5% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Evergreenhealth Medical CenterNational Average
Heart Attack13%12.6%
Stroke12.6%13.9%
Heart Failure11.5%11.8%
Pneumonia16.5%18.2%



Infectious Disease at Evergreenhealth Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
10
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
2



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 44m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Patients often don't receive help when they request it




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Evergreenhealth Medical Center Stories



Feb 02, 2022, 4:24 PM
Evergreen Hospital Medical Center: "I had to wait for 3 hours+ for an emergency last night for my daughter who passed out for a minute. My daughter had not been feeling well but had to sit on a chair for hours to be seen. Purpose of ER is to get the point in time diagnosis. But in this case, things got normal by the time she was attended defeating the very purpose. We are back to square one not knowing what caused it." - Rajiv

Feb 02, 2015, 10:42 AM
Evergreen Hospital Medical Center: "I contracted MRSA at Evergreen Hospital. I had a knee replacement, then had the knee drained a few times then the 2nd surgery to clean things out. I believe the MRSA happened on this 2nd operation but could have been the first. A third operation was performed and 2 months have gone by with me giving myself transfusions of anti biotics through a pic line. Quite possibly a 4th to remove the knee and a 5th operation to put it back in. the entire ordeal has been hell for me" - Ross


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