Essentia Health St Mary's Medical Center Ratings
402 East Second Street
Duluth, MN 55805
Phone: (218) 786-3574
Duluth, MN 55805
Phone: (218) 786-3574
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Essentia Health St Mary's Medical Center save lives? 16% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Essentia Health St Mary's Medical Center | National Average | |
|---|---|---|
| Heart Attack | 10% | 12.6% |
| Stroke | 13.1% | 13.9% |
| Heart Failure | 9.8% | 11.8% |
| Pneumonia | 15.6% | 18.2% |
Infectious Disease at Essentia Health St Mary's Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 32 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 2 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 41mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Essentia Health St Mary's Medical Center Stories
Dec 11, 2016, 9:05 PM
Essentia Health St Mary's Medical Center: "I had an emergency visit to the emergency care on Friday, December 9,2016
I called that morning,spoke to a few people before I got satisfaction as far as getting in to see somebody who I had the impression that was going to happen.the nurse gave me the information as to what and where I needed to go and my information was going to be taken care as far as what was needed to do to get me some help.
Well, none of that happened.
From the time that I arrived till the time I left was close to seven hours, I left having same pain and problem.
I was put into a room in the emergency area that was the store room /examine room. Felt like I was in the middle of a room on display.bright lights and noise from the station, people laughing, talking about anything and everything, not appropriate or professional.
Nurse were impersonal ,dr, was about as bad, I was out on a pain I.v tests were taken never heard the results of lab was basically told I had nothing wrong with me, they unhooked my I.v. And I was out the door, I had drove myself 90 miles and was not in any condition to drive, had to get a hotel room, and was not in any condition to drive. After being on a pain I.v. And being drowsy for the time I was in the emergency room.
This is just some of what the situation was, I have a dr. App on Thursday as a follow- up, which I am totally disgusted on how this has taken place, not being able to see the dr. That did the procedure, but seeing a phy assistant, I have issues that I want addressed with the dr. Who did my procedure due to the problems of discomfort.I am having problems with pain and other issues, having to go to local hosp also.had confidence in st Mary's hospital care and Drs. In the past but that has changed for me in a big way.
Customer care is lacking and has changed in many ways, not for the better in my opinion
218-256-9236
" - Kathrine


