Eskenazi Health Ratings

720 Eskenazi Avenue
Indianapolis, IN 46202
Phone: (317) 880-4818

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Eskenazi Health save lives? 15% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Eskenazi HealthNational Average
Heart Attack11.5%12.6%
Stroke12.2%13.9%
Heart Failure9.4%11.8%
Pneumonia16.1%18.2%



Infectious Disease at Eskenazi Health

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
10
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
16



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 20m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Eskenazi Health Stories



Sep 13, 2025, 9:44 AM
Eskenazi Health: "I have not been at any other hospital then Eskenazi Health I found it to be on top of patient care the staff might be a little cranky but overall I would go no where else they are an upscale Hospital in my opinion I want to say again the staff is great when you realize what they put up with from some people and not only patients but the family sometimes are worse to " - Sherry

Sep 13, 2025, 9:44 AM
Eskenazi Health: "I have not been at any other hospital then Eskenazi Health I found it to be on top of patient care the staff might be a little cranky but overall I would go no where else they are an upscale Hospital in my opinion I want to say again the staff is great when you realize what they put up with from some people and not only patients but the family sometimes are worse to " - Sherry


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