Erlanger Medical Center Ratings
975 E 3rd St
Chattanooga, TN 37403
Phone: (423) 778-7000
Chattanooga, TN 37403
Phone: (423) 778-7000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Erlanger Medical Center save lives? 1% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Erlanger Medical Center | National Average | |
|---|---|---|
| Heart Attack | 13.4% | 12.6% |
| Stroke | 12.6% | 13.9% |
| Heart Failure | 11.4% | 11.8% |
| Pneumonia | 19.4% | 18.2% |
Infectious Disease at Erlanger Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 22 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 12 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 2h 38mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Nurses often fail to communicate
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Erlanger Medical Center Stories
Jan 02, 2018, 6:04 AM
Erlanger Medical Center: "I arrived at Erlanger ER and within an hour was seen, admitted, and scheduled for surgery. All of my nurses and doctors were very knowledgeable and extremely nice. I spent 4 days there and i have only one complaint. I know the hospital is old, however i did think the bathroom in my room, especiaally the shower could have been much cleaner. Please have a team of people go through and clean these showers properly. " - Alethea
Oct 05, 2016, 2:07 AM
Erlanger Medical Center: "I got mrsa was prescreenef for mrsa in the er. I had sepsis after the surgery i was told i had mrsa. Reading reviews i find yhat erlanger has a higher rate than normal. My stsy in the er was 14 hours waoting for a bed.
" - William
Sep 17, 2016, 9:38 PM
Erlanger Medical Center: "I dont understand why a hospital would ever charge a patient for parking. It is ridiculous to charge patients for parking when they need to visit the ER. Other hospitals in the area don't charge patients for parking. Plus I called Dobson Community Clinic twice Friday to see the dentist. No one called back and they close way to early on Fridays to do a walk in. I could not leave work early yet the personal who answered the phone and transferred me to the dentist said I had to. They are not my boss and do not pay any of my bills. They should stay open until 5 to allow patients who cannot leave early. I guess they don't understand that." - Christy
