Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Emory Eastside Medical Center Ratings

1700 MEDICAL WAY
Snellville, GA 30078
Phone: (770) 736-2498

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Emory Eastside Medical Center save lives? 0% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack16%
Heart Failure13%
Pneumonia10%


Infectious Disease at Emory Eastside Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
44
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
8


Emergency Room Wait Time Ratings

Time until initial exam: 0h 28m

Non-critical cases where patient is discharged have total visit time of 3 hour and 2 minutes

Serious cases where patients are admitted have 2 hour and 10 minutes to be admitted, then an additional 3 hour and 24 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Emory Eastside Medical Center 4.4 out of 5 based on 32 ratings. 32 user reviews.


61% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients were often left in pain
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Emory Eastside Medical Center Stories



Sep 30, 2022, 9:56 PM
Emory Eastside Medical Center: "Infected tooth and bone need pain meds" - Michael

Aug 18, 2021, 5:56 PM
Emory Eastside Medical Center: "I went to the ER at around 1.00am with left leg and left chest pains. Was seen by a tech. Vital signs were taken. Saw registration around 3am. Several triage nurses reviewed other patients and I was ignored by the tech and triage staff until 7am when I was triaged and treated. Dr. White and Nurse Tammy provided good care.
Please watch the video for that night. I was not the only patient that received poor care. 2 pregnant women were also treated badly. You do not have proper triage staff. The tech did not even note my chest pains complaint. She had no compassion even when I went to her several times during the night for help. 6 hours to get triaged is poor service. I hope I do not need to return to your hospital. Your wait times are fictitious. I would give a score of 1/5. Terrible hospital to go to. "
- Marcia

Apr 25, 2021, 6:46 PM
Emory Eastside Medical Center: "Unfortunately, had to go on a Sunday. Went in at 11 am and at 7 pm (8 hrs) still wasn't seen. Went up to the desk to guy who was very rude and told me to sit down and wait my turn or leave. " - Zee


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