Eden Medical Center Ratings
20103 Lake Chabot Road
Castro Valley, CA 94546
Phone: (510) 537-1234
Castro Valley, CA 94546
Phone: (510) 537-1234
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Eden Medical Center save lives? 7% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Eden Medical Center | National Average | |
|---|---|---|
| Heart Attack | 10.9% | 12.6% |
| Stroke | 12.5% | 13.9% |
| Heart Failure | 11.5% | 11.8% |
| Pneumonia | 17.7% | 18.2% |
Infectious Disease at Eden Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 6 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 3 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 52mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Eden Medical Center Stories
May 17, 2023, 4:16 PM
Eden Medical Center: "Eden Hospital of Castro Valley made me sit out side of the patient room with a hard chair I was coming in with numbness on my left hand side with back pains and they made me sit in a hard chair, back straight up. I informed that that it made my situation worst and they didn’t care. Is this the type of hospital I would have to go to that makes me feel worse? " - Evette
