Eastern Niagara Hospital - Lockport Division Ratings
521 East Avenue
Lockport, NY 14094
Phone: (716) 514-5700
Lockport, NY 14094
Phone: (716) 514-5700
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Eastern Niagara Hospital - Lockport Division save lives? 11% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Eastern Niagara Hospital - Lockport Division | National Average | |
|---|---|---|
| Heart Failure | 12.3% | 11.8% |
| Pneumonia | 21.4% | 18.2% |
Infectious Disease at Eastern Niagara Hospital - Lockport Division
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 0 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 0 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 2h 2mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: POOR
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Eastern Niagara Hospital - Lockport Division Stories
Dec 30, 2017, 6:06 PM
Eastern Niagara Hospital: "Most of the staff is low quality care and inattentive. Very slow in responding to any request (major or minor)!" - Jess


