Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

East Cooper Medical Center Ratings

2000 HOSPITAL DR
Mount Pleasant, SC 29464
Phone: (843) 881-0100

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does East Cooper Medical Center save lives? 3% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Failure13%
Pneumonia12%


Infectious Disease at East Cooper Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
4
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 15m

Non-critical cases where patient is discharged have total visit time of 1 hour and 37 minutes

Serious cases where patients are admitted have 2 hour and 50 minutes to be admitted, then an additional 1 hour and 4 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
East Cooper Medical Center 4.6 out of 5 based on 29 ratings. 29 user reviews.


78% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually respond quickly when patients need help
  • Nurses usually take time to communicate well
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean
  • Rooms were often quiet at night

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:
    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate



    East Cooper Medical Center Stories



    Mar 22, 2024, 3:05 PM
    Spartanburg Regional Medical Center: "My wife came in with serious back problems can't move right leg and in bad pain. We have been waiting for over 2 hrs and staff just doesn't care. We are from Mooresville NC and have never had to wait in a emergency room for over 39 min, in Mooresville or Charlotte. " - Don

    Dec 12, 2023, 8:55 PM
    Waccamaw Community Hospital: "Have been here 4hr now
    Last time wanted 6"
    - Philip

    Dec 01, 2023, 11:12 PM
    : "Been here at mcleod emergency room in florence since 3:53pm with NY husband who has severe abdominal pain, and leg pain and numbness and tingling in his shoulder. Scared it's his appendix and have been in the waiting room waiting for 7 hours. It's currently 11:11pm .. never had such a horrible experience at this hospital before " - Anonymous

    Sep 19, 2023, 10:19 AM
    Lexington Medical Center: "These times are false! Wait time yesterday to even be seen over 7 hours! Triage is a joke! " - Cathy

    Sep 15, 2023, 10:42 AM
    : "I came in at 5:00pm and they took my blood and made me pee in a cup and then I waited another 4 HOURS with stomach pain and haven’t been Called to the back. I don’t know what is going on with this place but I give it a -100 poor service NEVER will go to this hospital again !!! " - Adrianna


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