Duke Health Raleigh Hospital Ratings
3400 Wake Forest Rd
Raleigh, NC 27609
Phone: (919) 954-3000
Raleigh, NC 27609
Phone: (919) 954-3000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Duke Health Raleigh Hospital save lives? 13% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Duke Health Raleigh Hospital | National Average | |
|---|---|---|
| Heart Attack | 12.4% | 12.6% |
| Stroke | 12.5% | 13.9% |
| Heart Failure | 10.6% | 11.8% |
| Pneumonia | 14.5% | 18.2% |
Infectious Disease at Duke Health Raleigh Hospital
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 5 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 4 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 52mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: VERY GOOD
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Duke Health Raleigh Hospital Stories
Jul 22, 2015, 10:14 AM
Duke Health Raleigh Hospital: "DO NOT GO TO THE DUKE ER! GO TO ANOTHER...there are many in the area! After waiting at Duke 8 hrs without being seen...I left and went to Wake Med at Brier Creek where I was seen in less then an hour!!!!! Duke now wants me to pay them....for sitting in a freezing cold waiting room! The waiting room that wasn't even half full! Imagine if it had been full!!!!!!! STAY AWAY!" - m
