Dominican Hospital Ratings

1555 Soquel Drive
Santa Cruz, CA 95065
Phone: (831) 462-7700

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Dominican Hospital save lives? 4% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Dominican HospitalNational Average
Heart Attack12%12.6%
Stroke13.6%13.9%
Heart Failure11.9%11.8%
Pneumonia21.1%18.2%



Infectious Disease at Dominican Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
13
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
0



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 8m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Rooms were often noisy at night




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Dominican Hospital Stories



May 15, 2022, 3:19 AM
Dominican Hospital: "I was here last week saw an incompetent physicians assistant who told me I have a pimple on my back. Well I have MRSA and he not only sent me home with no antibiotics he told me “ maybe next time you’ll think about not relapsing.
Ive been working in the Medical field for 22 years and have never seen such negligent and incompetent work. I heard Dominican medical treatment was less that standard but this was straight negligence and criminal.
I’m now sitting back in waiting room with a temp, blurred vision and painful lesion on my back, face and neck. All because the P.A. I saw did not want to prescribe antibiotics.
I hope I’m not sepesis. Next stop news paper.
This is absurded. "
- Tracy


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