Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Delta Medical Center Ratings

3000 GETWELL RD
Memphis, TN 38118
Phone: (901) 369-8100

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Delta Medical Center save lives? 5% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Failure12%
Pneumonia13%


Infectious Disease at Delta Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
12
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 1h 0m

Non-critical cases where patient is discharged have total visit time of 2 hour and 26 minutes

Serious cases where patients are admitted have 3 hour and 32 minutes to be admitted, then an additional 1 hour and 36 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Delta Medical Center 4.6 out of 5 based on 23 ratings. 23 user reviews.


71% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients were often left in pain




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Delta Medical Center Stories



Jun 27, 2022, 7:05 PM
Henry County Medical Center: "Awful! Awful! Awful! Been in the er for 5 hours. FIVE hours and haven't seen a Dr yet. According to others waiting there is 1 doctor and 1 fnp working. Maybe they should take some of the covid grant money being used to update the waiting room and use it to hire another doctor.Ridiculous" - Umm

Jun 23, 2022, 1:56 PM
Parkwest Medical Center: "The most ridiculous service... tuck in a little waiting room with very uncomfortable chair for hrs and no one comes to see. I have an obvious lung infection and pregnant with severe cramps etc and no one has come by to check. Extremely thirsty by this stage which is not good for the baby. Husband is waiting in the vehicle as not allowed with me until in room but no one else around so is completely ridiculous why he can't be in the room with me. This is my second really bad experience recently." - Katie

Jun 21, 2022, 9:46 PM
Vanderbilt University Hospital: "Vanderbilt ER, drove down from Kentucky, and got to the ER at a little before 1130 am, within 10 minutes we’re called back and triaged, was told to sit in the phlebotomist chair and wait for them to get there so we can start with blood and get a room , waited 34 minutes and no show, was asked to wait in the waiting room and would be called back when they returned, has been 2 hours and have seen many get called but no phlebotomist as of yet !!! Waiting room is now filling up and it’s 1500 hrs. And still waiting…. Todays date 6/20/22 I would rather be told that they are or were busy and it would be a while rather than being told “it will only be a few minutes “ and you will go right into a room because we think you will be admitted ….. the wait continues… will be back with more !!" - Mike

Jun 20, 2022, 2:52 PM
Vanderbilt University Hospital: "Vanderbilt ER, drove down from Kentucky, and got to the ER at a little before 1130 am, within 10 minutes we’re called back and triaged, was told to sit in the phlebotomist chair and wait for them to get there so we can start with blood and get a room , waited 34 minutes and no show, was asked to wait in the waiting room and would be called back when they returned, has been 2 hours and have seen many get called but no phlebotomist as of yet !!! Waiting room is now filling up and it’s 1500 hrs. And still waiting…. Todays date 6/20/22 I would rather be told that they are or were busy and it would be a while rather than being told “it will only be a few minutes “ and you will go right into a room because we think you will be admitted ….. the wait continues… will be back with more !!" - Mike

Jun 14, 2022, 12:55 AM
Methodist Medical Center Of Oak Ridge: "I have traveled to many states in the union trades, have been to many hospitals along the way and must say that Methodist Emergency is the absolute worst I've ever been treated out of all of them. I was in a car accident that injured my hips and low back. I went there because I could barely stand up. After waiting 4-1/2 hours, listening to the doctors talk about the best restaurants in the area and repeatedly begging for anyone to come in and help, I very painfully shuffled out the door. No questions were asked by any of the 10 to 12 nurses gathered around and talking with 4 or 5 doctors as I walked out bent at the hips in pain. My steps were less than three inches and several times I had to lean against the walls to agonize from the pain. This is just one ER visit, I have about 6 more trips with similar and worse outcomes. If you, or a loved one, needs help, go anywhere else but Methodist. The ER staff is the worst I've ever had the bad luck to be in contact with. " - Walter


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