Delray Medical Center Ratings

5352 Linton Blvd
Delray Beach, FL 33484
Phone: (561) 495-3100

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Delray Medical Center save lives? 16% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Delray Medical CenterNational Average
Heart Attack11.3%12.6%
Stroke13%13.9%
Heart Failure8.7%11.8%
Pneumonia15.6%18.2%



Infectious Disease at Delray Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
19
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
10



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 46m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: BELOW AVERAGE

Positive Patient Ratings

No consistently positive ratings

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Doctors often fail to communicate with patients
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty
  • Rooms were often noisy at night




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Delray Medical Center Stories



Dec 07, 2022, 7:06 PM
Delray Medical Center: "My wife was taken to Delray Medical Center after an injury. She was given a bed in the ER. Not seen by the medical or nursing staff for hours. She was ignored. When I questioned the nursing staff, I was told to go back into the room because I had no right being in the hallway asking questions . Very unprofessional. The worst hospital er to be in. A day in a half later my wife was moved to a room in the heart unit. Her tests were mixed up with the other patient in the room. A complete disaster. Glad she was released to go home. The worst hospital to be admitted to. " - Jack

Dec 21, 2021, 2:45 PM
Delray Medical Center: "I am 97 years old and was admitted into hospital through the ER. Although I had 2 doses of Pfizer & the booster I contracted COVID through BOTH of my aides. Both the PCR & the at home rapid tests showed positive. I was able to obtain the monoclonal antibodies. Although the wait time took a long time I want to acknowledge the RN Maksim who took care of me in the ER. I was admitted at 2:30 pm & discharged after 10:00pm . He administered the antibodies to me, provided additional blankets, helped me with the bathroom, kept calling the pharmacy to see why my medicine had not arrived, and took my oxygen levels several times. He did an excellent job and I was fortunate to have him take care of me. " - Fred

Apr 23, 2021, 3:08 PM
Delray Medical Center: "Ambiance take me to ER last night 10:30, didn’t see dr tell after 12:00. My blood pressure was 202/96, and heart was afib. Paramedics said I needed to go to hospital, they did a ekg, said hospital would do another, also blood work and check red swollen left arm and black and blue bruise in above the swollen arm. Dr didn’t check me except looked at arm. And left. Nurse give me a pill 1hour later. I asked if I was for infection in arm, she she foe swelling to go down. Then he would see what to do next. A haft a hour later she said I’m discharged. She give me papers saying I can resume all activities, put ice on arm and if still red and swollen after 2 days go to primary dr.” Why did I go to hospital “. I have two valves and pacemaker. I have pafib and I’m 79. It’s sad, the dr just didn’t care enough to ask question about health history. Or didn’t check to see if I had I infection or blood clot. And I asked to go to Delray Hospital, way to understaffed. By the way, I sat in hall for over 3 hours.. I thank God for watching over me. If I were your mother, would this be acceptable. I wish I could have written a praise report!" - Arlene


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