Dell Children's Medical Center Ratings

4900 Mueller Blvd
Austin, TX 78723
Phone: (512) 324-0000

Hospital Type: Childrens
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings




Infectious Disease at Dell Children's Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
Not Available
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
Not Available



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 0h 0m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: POOR

Positive Patient Ratings

No consistently positive ratings

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Doctors often fail to communicate with patients
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Dell Children's Medical Center Stories



Oct 17, 2022, 4:50 PM
Dell Children's Medical Center Of Central Texas: "We have been waiting 4.5 hours today and still not seen. 3 waiting rooms of people full." - Juliet

Dec 28, 2021, 5:21 AM
Dell Children's Medical Center Of Central Texas: "1:30am and it is currently 4:30am and we are still waiting to be seen by the doctor. We were seen by the triage nurse fairly quickly but have been waiting for 2 hours (and counting) to see the doc. " - Megan

Nov 12, 2021, 7:49 PM
Dell Children's Medical Center Of Central Texas: "Estimated 4 hour wait to see a doctor because my son's condition (a spinal headache after a spinal tap that might require a blood patch) is not life-threatening. " - Jennifer


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