Crossroads Community Hospital Ratings

8 Doctors Park Rd
Mount Vernon, IL 62864
Phone: (618) 244-5500

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Crossroads Community Hospital save lives? 12% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Crossroads Community HospitalNational Average
Pneumonia16.3%18.2%



Infectious Disease at Crossroads Community Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
0
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
0



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 14m

Serious cases where patients are admitted wait 0 hour and 57 minutes delay before admission to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Crossroads Community Hospital Stories



Feb 08, 2022, 3:53 AM
Crossroads Community Hospital: "I had to be wheeled into the ER for a spinal injury. Dr. Mooth lied to me and said he would give me something for the pain, but he couldn’t because I drove there and it would not be safe for me to drive back. I said I would gladly take an Uber. Then Dr. Mooth changed his story and said it’s his policy to never give pain meds, no matter how severe the injury. INTERESTING HOW THIS POLICY WAS NOT MENTIONED TO ME WHEN I WAS GIVING THEM MY MONEY AND INSURANCE INFO BEFORE THE VISIT. “I’m still not going to. I don’t care how much pain you’re in, I don’t do that. You’ll just have to try a heating pad and Tylenol.” That’s right, he told me to try a heating pad and Tylenol when I cannot even walk. When I asked why he does not give anything for pain, he responded “I just don’t.” That should be this hospital’s slogan....Crossroads Community ER -“We just don’t”
The nurses were kind, too bad they have to work under an apathetic and sadistic liar.
It is currently 2:51 am, Tuesday, 2/8/2022. I am in agony and have no chance of sleep tonight because I had the misfortune of paying a sociopath to be my doctor in the emergency room. "
- Taylor

Feb 08, 2022, 3:53 AM
Crossroads Community Hospital: "I had to be wheeled into the ER for a spinal injury. Dr. Mooth lied to me and said he would give me something for the pain, but he couldn’t because I drove there and it would not be safe for me to drive back. I said I would gladly take an Uber. Then Dr. Mooth changed his story and said it’s his policy to never give pain meds, no matter how severe the injury. INTERESTING HOW THIS POLICY WAS NOT MENTIONED TO ME WHEN I WAS GIVING THEM MY MONEY AND INSURANCE INFO BEFORE THE VISIT. “I’m still not going to. I don’t care how much pain you’re in, I don’t do that. You’ll just have to try a heating pad and Tylenol.” That’s right, he told me to try a heating pad and Tylenol when I cannot even walk. When I asked why he does not give anything for pain, he responded “I just don’t.” That should be this hospital’s slogan....Crossroads Community ER -“We just don’t”
The nurses were kind, too bad they have to work under an apathetic and sadistic liar.
It is currently 2:51 am, Tuesday, 2/8/2022. I am in agony and have no chance of sleep tonight because I had the misfortune of paying a sociopath to be my doctor in the emergency room. "
- Taylor

Feb 08, 2022, 3:53 AM
Crossroads Community Hospital: "I had to be wheeled into the ER for a spinal injury. Dr. Mooth lied to me and said he would give me something for the pain, but he couldn’t because I drove there and it would not be safe for me to drive back. I said I would gladly take an Uber. Then Dr. Mooth changed his story and said it’s his policy to never give pain meds, no matter how severe the injury. INTERESTING HOW THIS POLICY WAS NOT MENTIONED TO ME WHEN I WAS GIVING THEM MY MONEY AND INSURANCE INFO BEFORE THE VISIT. “I’m still not going to. I don’t care how much pain you’re in, I don’t do that. You’ll just have to try a heating pad and Tylenol.” That’s right, he told me to try a heating pad and Tylenol when I cannot even walk. When I asked why he does not give anything for pain, he responded “I just don’t.” That should be this hospital’s slogan....Crossroads Community ER -“We just don’t”
The nurses were kind, too bad they have to work under an apathetic and sadistic liar.
It is currently 2:51 am, Tuesday, 2/8/2022. I am in agony and have no chance of sleep tonight because I had the misfortune of paying a sociopath to be my doctor in the emergency room. "
- Taylor

Feb 08, 2022, 3:53 AM
Crossroads Community Hospital: "I had to be wheeled into the ER for a spinal injury. Dr. Mooth lied to me and said he would give me something for the pain, but he couldn’t because I drove there and it would not be safe for me to drive back. I said I would gladly take an Uber. Then Dr. Mooth changed his story and said it’s his policy to never give pain meds, no matter how severe the injury. INTERESTING HOW THIS POLICY WAS NOT MENTIONED TO ME WHEN I WAS GIVING THEM MY MONEY AND INSURANCE INFO BEFORE THE VISIT. “I’m still not going to. I don’t care how much pain you’re in, I don’t do that. You’ll just have to try a heating pad and Tylenol.” That’s right, he told me to try a heating pad and Tylenol when I cannot even walk. When I asked why he does not give anything for pain, he responded “I just don’t.” That should be this hospital’s slogan....Crossroads Community ER -“We just don’t”
The nurses were kind, too bad they have to work under an apathetic and sadistic liar.
It is currently 2:51 am, Tuesday, 2/8/2022. I am in agony and have no chance of sleep tonight because I had the misfortune of paying a sociopath to be my doctor in the emergency room. "
- Taylor

Feb 08, 2022, 3:52 AM
Crossroads Community Hospital: "I had to be wheeled into the ER for a spinal injury. Dr. Mooth lied to me and said he would give me something for the pain, but he couldn’t because I drove there and it would not be safe for me to drive back. I said I would gladly take an Uber. Then Dr. Mooth changed his story and said it’s his policy to never give pain meds, no matter how severe the injury. INTERESTING HOW THIS POLICY WAS NOT MENTIONED TO ME WHEN I WAS GIVING THEM MY MONEY AND INSURANCE INFO BEFORE THE VISIT. “I’m still not going to. I don’t care how much pain you’re in, I don’t do that. You’ll just have to try a heating pad and Tylenol.” That’s right, he told me to try a heating pad and Tylenol when I cannot even walk. When I asked why he does not give anything for pain, he responded “I just don’t.” That should be this hospital’s slogan....Crossroads Community ER -“We just don’t”
The nurses were kind, too bad they have to work under an apathetic and sadistic liar.
It is currently 2:51 am, Tuesday, 2/8/2022. I am in agony and have no chance of sleep tonight because I had the misfortune of paying a sociopath to be my doctor in the emergency room. "
- Taylor


Compare hospitals in Jefferson County

If you think you may have a medical emergency, call your doctor or 911 immediately. HospitalStats does not recommend or endorse any specific tests, physicians, hospitals, products, procedures, opinions, or other information that may be mentioned on the Site.