Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Crestwood Medical Center Ratings

ONE HOSPITAL DR SE
Huntsville, AL 35801
Phone: (256) 882-3100

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Crestwood Medical Center save lives? 3% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack13%
Heart Failure14%
Pneumonia10%


Infectious Disease at Crestwood Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
4
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 46m

Non-critical cases where patient is discharged have total visit time of 2 hour and 21 minutes

Serious cases where patients are admitted have 2 hour and 52 minutes to be admitted, then an additional 1 hour and 6 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Crestwood Medical Center 4.65 out of 5 based on 27 ratings. 27 user reviews.


76% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean
  • Rooms were often quiet at night

Negative Patient Ratings

  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Crestwood Medical Center Stories



Jan 16, 2022, 11:32 PM
Crestwood Medical Center: "I was at the hospital for hours with pain and wound infection had to set in waiting room crying when I got put in a room after waiting for hours I was sent home with just 6 pain pills that ain't helping with the pain and infection medicine I should have been put in the hospital that just shows doctor's don't care about patients health " - Patricia

Sep 22, 2021, 3:03 PM
Crestwood Medical Center: "Greatest ER in the Huntsville area!" - Jeffery

Sep 04, 2021, 11:57 AM
Crestwood Medical Center: "Great group of people. Very helpful and kind for a thankless job. After spending 9 hours there, which is typical because of so many patients in line, the entire staff should receive medals of honor for putting up with some of the rudest patients I have ever seen. They were in pain like i was, but that is not the fault of the staff. They did their jobs well and helped as much as they could, and i am grateful. As far as the racist comments go, there were nice people working there from all races. All the negative comments were coming from the racist patients. I recommend Crestwood as one of the best emergency rooms around. Just realize when you go there in pain, you are not there for a picnic lunch. Grow up people, the staff was very helpful !!

Michael Lassiter"
- Charles

Aug 12, 2021, 8:07 AM
Crestwood Medical Center: "They treated me like shit when I told them I needed to be tested for Covid due to work and being sick myself. My daughter is also sick and they told her she won’t get one because she is not feeling bad today. If we both have it I swear I’ll be even more pissed. " - JaMIlia

May 24, 2018, 3:34 PM
Crestwood Medical Center: "Do not use this hospital. I have overlooked their incompetence for years because of the short waits. But, there is a reason for that. Use this hospital at your own risk. " - Don


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