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Community Memorial Hospital San Buenaventura Ratings

147 N BRENT ST
Ventura, CA 93003
Phone: (805) 652-5011

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Community Memorial Hospital San Buenaventura save lives? 5% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure11%
Pneumonia16%


Infectious Disease at Community Memorial Hospital San Buenaventura

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
20
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 51m

Non-critical cases where patient is discharged have total visit time of 2 hour and 46 minutes

Serious cases where patients are admitted have 2 hour and 29 minutes to be admitted, then an additional 2 hour and 37 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Community Memorial Hospital San Buenaventura 4.45 out of 5 based on 47 ratings. 47 user reviews.


63% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Community Memorial Hospital San Buenaventura Stories



Jan 28, 2023, 2:27 PM
Community Memorial Hospital San Buenaventura: "I was admitted into emergency yesterday and had nothing but praise for your doctor's and Staff they got me in and out ran all test xrays I felt so much better when I left. When they rolled me out of my room all the doc & Staff wished me the best as I was rolled down the hall. When I came in to emergency I could barly walk hard Tim breathing im much better thanks to your emergency room Staff

"
- Michael

Jun 20, 2020, 10:53 PM
Community Memorial Hospital San Buenaventura: "Thinking of giving up. 2hrs to be seen " - SMA

Jun 20, 2020, 10:51 PM
Community Memorial Hospital San Buenaventura: "Ridiculous hospital is empty. 2 people besides my child in waiting room.
Been waiting to be seen since 6pm"
- SMA

Sep 11, 2016, 10:38 AM
Community Memorial Hospital San Buenaventura: "Ventura Community Memorial is under construction at this time for earthquake compliance. It is difficult and sometimes impossible to park. The valet lots can be full necessitating parking on city streets and walking to the hospital through construction zones and the parking structure.

It is difficult to even find the front entrance to the hospital.

We came for pre op check in. The wait was 40 minutes to see a staff memeber. The person on staff who finally helped us did not make eye contact when requesting photo id and insurance cards. She had her back turned to us when asking for these items, so we thought she was speaking to a colleague.

Additionally, she was not able to find pre-op lab orders which were transmitted electronically to the hospital from the physician office. She said, "What number were these faxed to? This is a big place. I can't go looking everywhere." This attitude says to me, "I really don't care."

Admitting is the first point of contact for patients (the customers) with the hospital. Our experience was very poor. I would give a grade "D."

Additionally, the surgical patient developed hospital acquired pneumonia. My conclusion is that the sanitary staff has the same poor job performance level as the person with whom we interacted at admitting."
- Rebecca


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