Community Memorial Hospital - Ventura Ratings

147 North Brent Street
Ventura, CA 93003
Phone: (805) 652-5011

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Community Memorial Hospital - Ventura save lives? 3% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Community Memorial Hospital - VenturaNational Average
Heart Attack13.8%12.6%
Stroke12.8%13.9%
Heart Failure12%11.8%
Pneumonia19.6%18.2%



Infectious Disease at Community Memorial Hospital - Ventura

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
23
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
0



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 11m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Community Memorial Hospital - Ventura Stories



Jan 28, 2023, 2:27 PM
Community Memorial Hospital San Buenaventura: "I was admitted into emergency yesterday and had nothing but praise for your doctor's and Staff they got me in and out ran all test xrays I felt so much better when I left. When they rolled me out of my room all the doc & Staff wished me the best as I was rolled down the hall. When I came in to emergency I could barly walk hard Tim breathing im much better thanks to your emergency room Staff

"
- Michael

Jun 20, 2020, 10:53 PM
Community Memorial Hospital San Buenaventura: "Thinking of giving up. 2hrs to be seen " - SMA

Jun 20, 2020, 10:51 PM
Community Memorial Hospital San Buenaventura: "Ridiculous hospital is empty. 2 people besides my child in waiting room.
Been waiting to be seen since 6pm"
- SMA

Sep 11, 2016, 10:38 AM
Community Memorial Hospital San Buenaventura: "Ventura Community Memorial is under construction at this time for earthquake compliance. It is difficult and sometimes impossible to park. The valet lots can be full necessitating parking on city streets and walking to the hospital through construction zones and the parking structure.

It is difficult to even find the front entrance to the hospital.

We came for pre op check in. The wait was 40 minutes to see a staff memeber. The person on staff who finally helped us did not make eye contact when requesting photo id and insurance cards. She had her back turned to us when asking for these items, so we thought she was speaking to a colleague.

Additionally, she was not able to find pre-op lab orders which were transmitted electronically to the hospital from the physician office. She said, "What number were these faxed to? This is a big place. I can't go looking everywhere." This attitude says to me, "I really don't care."

Admitting is the first point of contact for patients (the customers) with the hospital. Our experience was very poor. I would give a grade "D."

Additionally, the surgical patient developed hospital acquired pneumonia. My conclusion is that the sanitary staff has the same poor job performance level as the person with whom we interacted at admitting."
- Rebecca


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