Community Hospital East Ratings

1500 N Ritter Ave
Indianapolis, IN 46219
Phone: (317) 355-5411

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Community Hospital East save lives? 9% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Community Hospital EastNational Average
Heart Attack13%12.6%
Stroke14.8%13.9%
Heart Failure16%11.8%
Pneumonia18.5%18.2%



Infectious Disease at Community Hospital East

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
11
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
3



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 51m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: VERY GOOD

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Community Hospital East Stories



Jul 01, 2023, 6:01 PM
Community Hospital East: "Our experience was zero. We were there well over 21/2 hours and wasn’t taken back to a room at all. My sister was very sick and also letting others go ahead of us with similar issues. Not at all impressed by this hospital. She never was seen. We finally left." - Dana

Jul 01, 2023, 9:21 AM
Community Hospital East: "Our experience was zero. We were there well over 21/2 hours and wasn’t taken back to a room at all. My sister was very sick and also letting others go ahead of us with similar issues. Not at all impressed by this hospital. She never was seen. We finally left." - Dana

Jan 09, 2023, 1:58 PM
Community Hospital East: "???? The wait wouldn't be so bad if the staff was in a better mood the past two times I've been at this hospital Community East Hospital in Indianapolis Indiana the staff has been awful, they've been short, uncaring, would barley look at me and just down right rude and mean and man I'll tell you if you tell them that you want someone else to try to get the IV in they'll get an attitude but after 3 or 4 times IT'S TIME TO GET SOMEONE ELSE! I always thought that was a rule or something ???????? God bless you all in Jesus Christ Mighty Holy Name Amen And Amen ????????????????????????" - Rebecca

Aug 29, 2021, 6:32 PM
Community Hospital East: "Just left this ER. Heard ER nurse say wait is 7-8 hrs. Also said no rooms in the back or upstairs. " - Liz


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