Community Hospital East Ratings

Indianapolis, IN 46219
Phone: (317) 355-5411

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Community Hospital East save lives? 18% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack16%
Heart Failure15%

Infectious Disease at Community Hospital East

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 0h 39m

Non-critical cases where patient is discharged have total visit time of 2 hour and 29 minutes

Serious cases where patients are admitted have 3 hour and 2 minutes to be admitted, then an additional 2 hour and 10 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Community Hospital East 4.45 out of 5 based on 26 ratings. 26 user reviews.

66% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty

1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate

Community Hospital East Stories

Jul 27, 2018, 5:28 PM
Elkhart General Hospital: "Staff expertise may have saved our son's life. We are so grateful! However, cubicle 25 in the ER was filthy. Spills on floor. Grime on floor was probably caused by a wet mop used without sweeping first. Sink unsanitary. We love this hospital and want to hear their cleanliness is improved. " - Carol

Mar 12, 2018, 9:59 AM
Riverview Hospital: "After going to a walk in clininc, I was found to have a systemic reaction which they considered life threatening. Short story I ended up in Riverview Health (aka Riverview Hospital, Noblesville) ER. Worst. Decision. Ever. The ER Doctor on duty looked at me, told him difficulty swallowing and was getting choked on water to which he assured me I had ATHLETE'S FOOT and dismissed me in a very short amount of time even after I told him what 2 different doctors were treating me for (this was a weekend). I was subsequently billed for a 'non-emergency' and am now due to pay $150 penalty for using an ER after hours for non-serious/life threatening condition. The follow day (Monday) I was in to see my regular doctor AND my specialist which both assured me I was experiencing acute allergic reaction and advised it could have quickly gone into shock and cause be life threatening/death. I will now carry an EpiPen for the rest of my life. AND I have to pay a fee I would NEVER have gone to ER had I known this would happen. IF you are seriously ill--or even suspect it: DO NOT GO TO THIS ER! Call your doctor on day off or GO TO ANY OTHER ER! " - Jennifer

Oct 24, 2017, 6:57 PM
St Mary Medical Center Inc: "St. Mary's in Hobart Indiana has the WORST ER EVER!!! Their wait time are beyond ridiculous and we will NEVER be using them again!!! Beyond disgusted!!!" - Brenda

Sep 29, 2017, 6:36 PM
Memorial Hospital Of South Bend: "It is a run down, filthy, emergency room with rude staff, disrespectful nurses, and an incompetent doctor. I spent eight hours at Memorial emergency room last night. I have never seen anything like this place. The bathroom was filthy. Trash on the floor; sinks disgusting with grime and dirt; soap dispensers empty and laying open.... The room where they took my blood was maybe worse than the bathroom. Dirty shelves with junk all over. Floors filthy. It smelled like stale vomit and blood. In the six hours waiting to get a room, I asked two questions to the staff and was pointed at and yelled at. I told the admitting nurse that I fell and hit my head on a 4X6 piece of wood and hit my head, jaw, knee, arm .... I told her I wanted a second opinion on my cat scan. I needed their radiologist to read it and write a report. When I got to the room, I told Dr. Kavanagh the same thing and I told her I needed an evaluation of my injuries. After hours in the room, the nurse gave me my release papers. They stated that I hurt my arm and neck in a car accident. Really??? A car accident? I fell and hit my head. When I corrected them, they turned on me. When I said I wasn't leaving until it was corrected, Dr. Kavanagh changed it to a fall. But, they refused to add head injury on the release form. I had to verbally fight with them about this for at least a half hour because Hannah, the nurse, said she would not change it. Hannah mocked me, laughed at me, threw the release paper at me, degraded me, all because Dr. Kavanagh made a mistake and I insisted it be changed. Then Dr. Kavanagh told me that doctors don't give second opinions on cat scans. Dr. Kavanagh said radiologists only give reports right after the cat scan was taken. Never do they read a cat scan for a second opinion. Really???? I have been a patient of Mayo Clinic for close to twenty years, and they do it for me. Their radiologists at Mayo do it for millions of people every year. These people are incompetent. Run out of this place. Run as fast as you can. You know what they say: what do they call a doctor who graduates last in medical school? A doctor." - Chicago

Sep 16, 2017, 10:25 PM
Indiana University Health La Porte Hospital: "Hello I am very upset with the DR. in the ER for when my dad was in there and I was telling the DR. what was happening and why the EMS was bringing him in. She looked at me like I didn't know what I was talking about for she was the same one that I had to deal with when my mom was in back in 2015. I also told her what dad's Doctor wants him to do and more like what he can and can not do and she to my dad that he don't have to do this or that from what Dad's Doctor has been doing for him for 30 years (give or take) and this is even no Oxygen 24/7 and that he can go for long distance rides.. So all in all she was underminding Dad's Doctor and now dad is not once again listening to his main Doctor.. How Dare Her do this with a man of 92 and not at right mind which that is way he was there for he was trying to walk with his walker to the Hospital which is a mile away.. So I Pray that I will never have to take him there again and if he does fall like in high risk fall I will take him some where else.. I am not only his daughter but his POA and been that way for years let alone taking of my mom before she passed.. I am very very very mad and Monday can't get here fast enough so I can talk to his Doctor and hope that he can talk cents into dad again.., for we have been dealing with this for awhile and now we have to start over again.." - Kara

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