Cleveland Clinic Indian River Hospital Ratings

1000 36th St
Vero Beach, FL 32960
Phone: (772) 567-4311

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Cleveland Clinic Indian River Hospital save lives? 10% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Cleveland Clinic Indian River HospitalNational Average
Heart Attack10.1%12.6%
Stroke13.7%13.9%
Heart Failure9.8%11.8%
Pneumonia17.8%18.2%



Infectious Disease at Cleveland Clinic Indian River Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
13
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
5



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 27m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Cleveland Clinic Indian River Hospital Stories



Aug 15, 2016, 8:47 PM
Indian River Medical Center: "Indian River Medical Center is an excellent hospital and community resource in Vero Beach. I was there for heart procedures and have the utmost confidence in their medical staff, nurses and support staff all around. The hospital was clean and safe. All rooms are suites for one patient. My care was on time and per the plan. Vero is lucky to have some of the best heart surgeons anywhere, and an excellent community of cardiologists who work together for the patient. The Duke affiliation provides process design and technology that is not not normally found in a hospital or community of this size." - Tim

Dec 04, 2014, 3:50 PM
Indian River Medical Center: "The Vero Beach hospital is the worst hospital I ever seen. I don't recommend that Vero beach hospital to anyone. Lawnwood hospital is the best. I brought my husband there, he was seen right a ways within 5 minutes." - Roger


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