Cleveland Clinic Ratings

9500 Euclid Avenue
Cleveland, OH 44195
Phone: (216) 952-9829

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Cleveland Clinic save lives? 28% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Cleveland Clinic	National Average
Heart Attack	10.5%	12.6%
Stroke	13.3%	13.9%
Heart Failure	6.9%	11.8%
Pneumonia	13.6%	18.2%

Infectious Disease at Cleveland Clinic

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	84
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	39

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 59m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: VERY GOOD

Positive Patient Ratings

Some patients praise:

Nurses usually take time to communicate well
Rooms and facilities are usually clean

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Patients often don't receive help when they request it

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Cleveland Clinic Stories

May 14, 2022, 1:04 AM
Cleveland Clinic: "I came in with meningitis and waited over 5 hours to be seen. Meningitis can be fatal if not treated immediately. 9 months ago I came to this same ER with similar symptoms and waited 3 hours. When I got a room, the doctor came in immediately and said we needed a spinal puncture and antibiotics and was dismayed at how long I waited because of the risks in delayed treatment (seizures, brain damage, sometimes fatal). I told the staff about this the second time around and they just told me to wait. " - Caroline

Aug 28, 2021, 2:58 PM
Cleveland Clinic: "Brought husband in to FairView ER at 10am after already have been seen at CC Urgent Care in Independence and them not being able to do anything for him. He’s in intense pain from likely kidney stones. Well, it’s now 5 hours later and no relief for him in sight… not a happy camper. " - Amanda

Compare hospitals in Cuyahoga County