Claxton-Hepburn Medical Center Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Claxton-Hepburn Medical Center save lives? 1% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	16%
Heart Failure	11%
Pneumonia	12%

Infectious Disease at Claxton-Hepburn Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	8
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	4

Emergency Room Wait Time Ratings

Time until initial exam: 0h 22m

Non-critical cases where patient is discharged have total visit time of 1 hour and 52 minutes

Serious cases where patients are admitted have 2 hour and 56 minutes to be admitted, then an additional 1 hour and 24 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

60% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Claxton-Hepburn Medical Center Stories

Share your experience

May 15, 2022, 10:13 AM
Claxton-Hepburn Medical Center: "I took my daughter, Jenna Tulip, to the ER on Friday the 13th at 145 am. She was in horrible pain because of her teeth. It was radiating along her jaw into her ear. Anyhow, her blood was taken as soon as we got in a room and an iv port was put into her arm. The blood that was taken was left on her bed for over two hours while we were still waiting for the doctor to see her. I went up to the desk and asked if her blood should be still sitting there and how much longer for the doctor. A young blonde girl wearing tan pants and a grey sweatshirt came in an looked at the bag of blood and turned hostile. My daughter said she just wanted to leave that being there was no help. The girl turned to us and said "If you want your drugs, you'd better stay." I was shocked. We asked that the iv port was to be taken out of her arm so we could just leave. A nurse came in and did that, then the doctor came and finally checked her before we left. He gave her an antibiotic for her jaw. I have heard nightmare stories and have been told to never go to ogdensburg er. Now I know why. Please change the situation. " - Lorie

Sep 15, 2021, 8:48 PM
Claxton-Hepburn Medical Center: "Have been sitting in claxton Hepburn hospital for over 8 hours for my daughter for a mental health evaluation.spent 3 of those hours in the waiting room.haven't seen a Dr or a Counselor yet somethings needs to be done here about the waiting time that your here to be seen by someone." - Jane

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