City Hospital Ratings
2500 HOSPITAL DRIVE
Martinsburg, WV 25401
Phone: (304) 264-1000
Martinsburg, WV 25401
Phone: (304) 264-1000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does City Hospital save lives? 7% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate | |
|---|---|
| Heart Attack | 17% |
| Heart Failure | 12% |
| Pneumonia | 12% |
Infectious Disease at City Hospital
Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.
| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2 | 4 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3 | 4 |
Emergency Room Wait Time Ratings
Time until initial exam: 0h 37mNon-critical cases where patient is discharged have total visit time of 2 hour and 2 minutes
Serious cases where patients are admitted have 3 hour and 34 minutes to be admitted, then an additional 1 hour and 38 minutes delay before leaving to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Rating: AVERAGE
City Hospital
4.4
out of 5
based on 16 ratings.
16 user reviews.
60% of patients rate the hospital excellent
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Pain was usually controlled for patients
- Rooms and facilities are usually clean
Negative Patient Ratings
Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate
City Hospital Stories
Nov 09, 2023, 8:09 PM
City Hospital: "9 hour or more wait" - Shane
Nov 03, 2022, 8:50 PM
City Hospital: "Finda another hospital; the wait times were so bad today 11/3/2022 that they were telling people that the wait is at least 4 hours. We are continuing to wait and have passed 4 hours. My wife reported chest pains with vitals that indicate a problem, and it made no difference. I wish the news would report about something useful like this." - Bill
Apr 16, 2021, 8:27 PM
City Hospital: "I brought my daughter in today to be seen because she vomited up blood I got her here at 1 p.m. they drew her blood finally at 3 p.m. and I have been sitting in my car since when waiting on her to be seen and as of 8:24 p.m. she has not been seen yet. ER receptionist said that they are slammed and it's hard to tell how long it'll be before she is seen. Then one of the nurses told another patient waiting to be seen that they're seeing the more important cases first and they need to sit down and just wait and they have been in there 8 hours too. There is a serious problem here. " - Jenny
Nov 09, 2020, 7:27 PM
City Hospital: "This hospital is the slowest in history with wait times. It should not take 1-3 hours to have a infant with a possible allergic reaction to be seen." - Ben
