Chsli St Joseph Hospital Ratings

4295 Hempstead Turnpike
Bethpage, NY 11714
Phone: (516) 579-6000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Chsli St Joseph Hospital save lives? 8% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Chsli St Joseph HospitalNational Average
Heart Attack13.9%12.6%
Stroke16.2%13.9%
Heart Failure10.6%11.8%
Pneumonia21%18.2%



Infectious Disease at Chsli St Joseph Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
8
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
3



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 17m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Chsli St Joseph Hospital Stories



Jun 23, 2016, 2:59 PM
St Joseph Hospital: "Last year I fell very ill in the middle of the night. I wound up taking an ambulance to your hospital. There seemed to be no one else in the emergency room other than me at the time. No nurse even came into the room until I was waiting for almost 45 minutes in incredible horrible pain all over my body. One nurse came in and did nothing...another nurse came in and did nothing...and finally one came in to draw come blood from me...she caused me INCREDIBLE PAIN from the needle and when I yelled out for her to stop, she wouldn't. (Mind you, I had just had a baby 5 months prior so I know very well what it is like to often get an IV put in my arm, I was and am no stranger to it.) When she continued to try to SHOVE the needle into my arm and I yelled out in pain, 2 other nurses came in to tell me that I "cannot scream like that and act this way"...I could not believe that 3 grown women were standing over an incredibly sick person IN THE EMERGENCY ROOM, who just came there in an ambulance, and told them to quiet down while someone carelessly stabbed me with a needle. I could not believe at all how little they cared and how they mistreated me. I wound up walking out of the hospital and walking home, sick as a dog. (Side note: I wound up having coxsackie A1 so yes my entire body was in incredible pain) Your establishment billed my insurance (EVENTHOUGH I WASNT EVEN TREATED FOR ANYTHING), and I did not dispute it. Then I got a bill in the mail from your lovely establishment for a $200.00 emergency room co-pay. I called and spoke to the head of your hospital, he told me he would look into it....only to find that you sent me to collections, which has now damaged my credit score by 80 points! Now everyday I get collections calls. So today I called in, and of course no one wants to deal with me, they simply sent me to someone's voicemail. I am going to proceed by calling the news, the attorney general, and anyone else that will listen...because I will not take this abuse." - Stacey

Oct 21, 2015, 2:23 PM
St Joseph Hospital: "worst hospital ever been too nurses dont use glove , doctor dont see you not even once , nurses loughin and saying they dont care about patients they can wait . the hospital so dirty and distroy ! first time there and the last . hospital should be close !!!!! " - gen


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