Christus Santa Rosa Medical Center Ratings
2827 Babcock Road
San Antonio, TX 78229
Phone: (210) 704-3342
San Antonio, TX 78229
Phone: (210) 704-3342
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Christus Santa Rosa Medical Center save lives? 0% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Christus Santa Rosa Medical Center | National Average | |
|---|---|---|
| Heart Attack | 12.9% | 12.6% |
| Stroke | 14.7% | 13.9% |
| Heart Failure | 10.7% | 11.8% |
| Pneumonia | 18.4% | 18.2% |
Infectious Disease at Christus Santa Rosa Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 11 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 2 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 2mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Christus Santa Rosa Medical Center Stories
Sep 02, 2023, 8:59 AM
Christus Santa Rosa Hospital: "3hr and 7 minutes is not the current wait time here at 151 location. There are 2 patients next to me that have waited 8-9 hours to be seen in the back. They gave already been triaged." - Deborah
Nov 02, 2022, 2:36 PM
Christus Santa Rosa Hospital: "I went to the ER in may 2022 , I was treated by a real rude nurse named clay. He was as far as cursing me because the room i was in was to hot, he said there was no thermostat. His boss Vanessa would not even come talk to me. It’s so sad that they would go as low as lying about the whole thing, and twisted things around so that I would look bad. GOD is my witness and he knows the truth." - Alfred
Dec 31, 2020, 8:05 PM
Christus Santa Rosa Hospital: "My husband and son have been waiting in ER waiting area for approximately 5 hours (husband remained standing for 5 hours straight). They finally got called into a ER room where our son who's the patient with celiac disease he's been feeling terrible since yesterday with a lot pains in his abdomen that the medications prescribed has become ineffective. Hoping to see my son feels better very soon. " - Ramfis


