Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Christus Santa Rosa Hospital Ratings

333 N SANTA ROSA STREET
San Antonio, TX 78207
Phone: (210) 704-2011

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Christus Santa Rosa Hospital save lives? 2% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure13%
Pneumonia13%


Infectious Disease at Christus Santa Rosa Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
96
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
4


Emergency Room Wait Time Ratings

Time until initial exam: 0h 46m

Non-critical cases where patient is discharged have total visit time of 2 hour and 32 minutes

Serious cases where patients are admitted have 3 hour and 7 minutes to be admitted, then an additional 2 hour and 22 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Christus Santa Rosa Hospital 4.55 out of 5 based on 31 ratings. 31 user reviews.


70% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Pain was usually controlled for patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Christus Santa Rosa Hospital Stories



Dec 31, 2020, 8:05 PM
Christus Santa Rosa Hospital: "My husband and son have been waiting in ER waiting area for approximately 5 hours (husband remained standing for 5 hours straight). They finally got called into a ER room where our son who's the patient with celiac disease he's been feeling terrible since yesterday with a lot pains in his abdomen that the medications prescribed has become ineffective. Hoping to see my son feels better very soon. " - Ramfis


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