Christus Santa Rosa Hospital Ratings
333 N SANTA ROSA STREET
San Antonio, TX 78207
Phone: (210) 704-2011
San Antonio, TX 78207
Phone: (210) 704-2011
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Christus Santa Rosa Hospital save lives? 2% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate | |
|---|---|
| Heart Attack | 14% |
| Heart Failure | 13% |
| Pneumonia | 13% |
Infectious Disease at Christus Santa Rosa Hospital
Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.
| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2 | 96 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3 | 4 |
Emergency Room Wait Time Ratings
Time until initial exam: 0h 46mNon-critical cases where patient is discharged have total visit time of 2 hour and 32 minutes
Serious cases where patients are admitted have 3 hour and 7 minutes to be admitted, then an additional 2 hour and 22 minutes delay before leaving to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Rating: AVERAGE
Christus Santa Rosa Hospital
4.55
out of 5
based on 31 ratings.
31 user reviews.
70% of patients rate the hospital excellent
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Pain was usually controlled for patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Facilities are sometimes dirty
Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate
Christus Santa Rosa Hospital Stories
Sep 02, 2023, 8:59 AM
Christus Santa Rosa Hospital: "3hr and 7 minutes is not the current wait time here at 151 location. There are 2 patients next to me that have waited 8-9 hours to be seen in the back. They gave already been triaged." - Deborah
Nov 02, 2022, 2:36 PM
Christus Santa Rosa Hospital: "I went to the ER in may 2022 , I was treated by a real rude nurse named clay. He was as far as cursing me because the room i was in was to hot, he said there was no thermostat. His boss Vanessa would not even come talk to me. It’s so sad that they would go as low as lying about the whole thing, and twisted things around so that I would look bad. GOD is my witness and he knows the truth." - Alfred
Dec 31, 2020, 8:05 PM
Christus Santa Rosa Hospital: "My husband and son have been waiting in ER waiting area for approximately 5 hours (husband remained standing for 5 hours straight). They finally got called into a ER room where our son who's the patient with celiac disease he's been feeling terrible since yesterday with a lot pains in his abdomen that the medications prescribed has become ineffective. Hoping to see my son feels better very soon. " - Ramfis
