Chino Valley Medical Center Ratings

5451 Walnut Ave
Chino, CA 91710
Phone: (909) 627-6111

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Chino Valley Medical Center save lives? 26% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Chino Valley Medical Center	National Average
Heart Failure	9.6%	11.8%
Pneumonia	14.2%	18.2%

Infectious Disease at Chino Valley Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	8
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	2

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 5m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:

Rooms and facilities are usually clean

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Nurses often fail to communicate
Doctors often fail to communicate with patients
Patients often don't receive help when they request it
Rooms were often noisy at night

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Chino Valley Medical Center Stories

Jan 01, 2024, 2:21 PM
Chino Valley Medical Center: "This is the absolute worst hospital to ever go to. They do not care about the continuity of care more. They care abouthe patient and the symptoms. The treasurer's fails to properly assess patients when it comes to pain and when it comes to severity. Of what's going on dave you sit in the waiting room 8 hours plus Just because they want to flex there power it seems like. Ultimately, there is no other reason why they would leave somebody who's obviously in severe pain with potential liver Or kidney failure In the waiting room. They are very judgmental and have no standards when it comes to how to care for their patients. This hospital is a complete disgrace to the medical community. They're admitting staff, not the admitting nurse, but the actual staff. That T-shirt information is much more helpful than anybody else in this hospital. And that is very sad because the nurses should care and they don't" - Misti

Dec 20, 2022, 10:36 AM
Chino Valley Medical Center: "I've been here since 6am. Have not seen anyone. It's 735am. The wait time is a lie." - Anna

Oct 28, 2022, 10:48 PM
Chino Valley Medical Center: "This is not accurate. I got there at 245 amd still hadn't been seen at 545" - April

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