Chester County Hospital Ratings
701 East Marshall Street
West Chester, PA 19380
Phone: (610) 431-5000
West Chester, PA 19380
Phone: (610) 431-5000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Chester County Hospital save lives? 23% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Chester County Hospital | National Average | |
|---|---|---|
| Heart Attack | 13% | 12.6% |
| Stroke | 10% | 13.9% |
| Heart Failure | 10.8% | 11.8% |
| Pneumonia | 12% | 18.2% |
Infectious Disease at Chester County Hospital
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 14 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 2 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 4h 26mSerious cases where patients are admitted wait 2 hour and 10 minutes delay before admission to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: VERY GOOD
Positive Patient Ratings
Some patients praise:- Doctors usually communicate well with patients
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Chester County Hospital Stories
Dec 29, 2021, 3:06 AM
Chester County Hospital: "Been here in ED for almost 4 hours. In pain from renal colic. Everyone is very nice but CT was done 2 hours ago and blood work 90 minutes ago. Still sitting in pain in waiting area with no idea about when I will be seen. I'm a Radiogist and I could have read my own ct. Disappointed. " - Michael
Jul 24, 2017, 5:49 PM
Chester County Hospital: "Took my husband to the ER for severe foot pain he could not walk. The PA was rude and uncaring. Did nothing but take an X-ray. Horrible experience won't ever go back. Felt like they only care about money not people " - S
