Cheshire Medical Center Ratings

580 Court Street
Keene, NH 03431
Phone: (603) 354-5400

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Cheshire Medical Center save lives? 2% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Cheshire Medical Center	National Average
Heart Attack	10.9%	12.6%
Stroke	16.6%	13.9%
Heart Failure	11.8%	11.8%
Pneumonia	16.3%	18.2%

Infectious Disease at Cheshire Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	6
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	0

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 39m

Serious cases where patients are admitted wait 2 hour and 29 minutes delay before admission to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:

Doctors usually communicate well with patients

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Nurses often fail to communicate
Patients often don't receive help when they request it
Facilities are sometimes dirty
Rooms were often noisy at night

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Cheshire Medical Center Stories

Jul 16, 2021, 10:29 PM
Cheshire Medical Center: "Waited over 5 hours in ER to see a doctor." - Bill

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