Chenango Memorial Hospital Ratings

179 North Broad Street
Norwich, NY 13815
Phone: (607) 337-4111

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Chenango Memorial Hospital save lives? 17% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Chenango Memorial HospitalNational Average
Heart Failure11.4%11.8%
Pneumonia24.7%18.2%



Infectious Disease at Chenango Memorial Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
2
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
0



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 1h 46m

Serious cases where patients are admitted wait 1 hour and 11 minutes delay before admission to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Doctors often fail to communicate with patients
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Chenango Memorial Hospital Stories



Jan 24, 2018, 2:43 PM
Chenango Memorial Hospital: "me droogist five 0 yrs experience pharmacist out spoken one al carte I usually hire a doctor once a month and then they screw up an I fire them ., because I catch they do not know or studied lousy pharmaceutical chemistry like myself de 36 clock hours I pharmacy school. my mother in law myself went in in the ER @ CHENANGO MEMO HOSPITAL. THEY TREATED US WEL AND BETTER THAN ROYALS WITH CORRECT DIAGNISIS , DR SPAVNETO , PERRY MD WAS ON THE BRIDGE I COULD KISS THE GROUNND HE WALK UPON HIS AND HIS COMPETENET NURSES , OF COURSE WE WILL GO I.25.2017 TO BE CONTINUED BT THANKS " - lewis

Jun 21, 2017, 2:35 AM
Chenango Memorial Hospital: "Chenango Memorial Hospital in Norwich saved my life. I developed a severe blood infection and the ER staff, on a Sunday evening, gave me their total attention. They recognized the severity of the problem and within an hour I had all necessary tests and was hooked to IV antibiotics. I stayed for six days and the staff, doctors and nurses gave me their full attention and support. They treated me as if I was the only patient they would have all day. Because of their expertise and their care, I am here to write this review. CMH is doing very good work. The hospital deserves to receive full community support." - James


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