Charleston Area Medical Center Ratings

501 Morris Street
Charleston, WV 25301
Phone: (304) 388-5432

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Charleston Area Medical Center save lives? 15% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Charleston Area Medical CenterNational Average
Heart Attack13.4%12.6%
Stroke21.1%13.9%
Heart Failure11.8%11.8%
Pneumonia20.3%18.2%



Infectious Disease at Charleston Area Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
51
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
26



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 45m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Charleston Area Medical Center Stories



Aug 15, 2015, 9:41 PM
Charleston Area Medical Center: "I went in with chest pain and say in waiting room for 6 hours. Even though blood test show no heart attack the pain continued. No one appeared to care. Will go to Cabell before I go there again." - debra


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