Chan Soon- Shiong Medical Center At Windber Ratings

600 Somerset Avenue
Windber, PA 15963
Phone: (814) 467-3000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Chan Soon- Shiong Medical Center At Windber save lives? 4% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Chan Soon- Shiong Medical Center At WindberNational Average
Heart Failure14.1%11.8%
Pneumonia17.3%18.2%



Infectious Disease at Chan Soon- Shiong Medical Center At Windber

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
0
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
0



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 59m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: VERY GOOD

Positive Patient Ratings

Some patients praise:
  • Nurses usually respond quickly when patients need help
  • Patients usually receive help when they request it

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:

    1C Diff Mortality Rate
    2MRSA Mortality Rate



    Chan Soon- Shiong Medical Center At Windber Stories



    Nov 18, 2022, 12:01 AM
    Windber Hospital: "Poor communication, been waiting for over 4 hours the even be registered. Sign states if your in pain to let them know and they still don’t do nothing other than tell you I don’t know when you will be seen. Not doing anything for pain management while waiting. " - Jose

    Nov 29, 2020, 10:31 PM
    Windber Hospital: "My father went to this er and was told by the doctor he shouldn’t have came because he had COVID. Wtf are we to do for care???!!! Let’s have the hospitals stop being assholes and help us! Doctor told him he had it and to deal with it. My father is 73 years old!!! Damn dumb ass doctor !! Heartless ass!!!! 11/29/2020. " - Wendy

    Feb 23, 2015, 6:01 PM
    Windber Hospital: "Had previous positive experiences until today. Took my son due to a doctor not being available at his pediatricians office. The attending doctor, Dr. Grossman, was extremely rude and arrogant. He talked down to my husband and I. We waited for 4 and a half hours in the er with our son. All the other staff were pleasant and courteous. I will be filing a complaint against him!" - Cheryl


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