Centrastate Medical Center Ratings

901 West Main Street
Freehold, NJ 07728
Phone: (732) 294-7012

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Centrastate Medical Center save lives? 9% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Centrastate Medical CenterNational Average
Heart Attack13%12.6%
Stroke10.4%13.9%
Heart Failure12.8%11.8%
Pneumonia15.5%18.2%



Infectious Disease at Centrastate Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
2
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
3



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 39m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Doctors often fail to communicate with patients
  • Patients often don't receive help when they request it




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Centrastate Medical Center Stories



Nov 22, 2015, 10:26 AM
Centrastate Medical Center: "After reading the other reviews, I probably got off easy, but I still think CentraState has a lousy ER. I came in doubled up with gas pains that I could not relieve with over the counter meds. Nothing had moved in three days and my abdomen was gurgling with gas. After the better part of an hour the doctor shows up and sends me for a CAT scan and tells me I am not constipated because he could see no obstruction but he does see a 0.2mm stone (the size of a pin head) in a bladder duct. He insists I must have a sharp pain on my left side, I tell him it my whole abdomen. I can hear the rumbling. He was determined to make my symptoms fit his diagnosis. It was two more days until things were back to normal but he tells me I was not constipated. He writes me a scrip to help pass the alleged stone except I am already on that drug, for other reasons. He never asked what meds I was on or physically examined me. He fed a strong narcotic into my IV a couple of times so I left feeling no pain but he never treated the problem. Fortunately the pain was gone by the next morning, but not through any competence on his part. The nurse was none too pleasant, either. This was no life and death issue but I sure would not want to be there if it was. I am almost certain this is the same doctor I saw a few years ago where I left feeling my problem was not addressed. On another occasion was there with sky high blood pressure. When I later saw my cardiologist she was unhappy with the drug used to bring it down. Stay out of there. If you come in with heart attack symptoms that would require a stent they are not authorized to perform that procedure and will have to transport you elsewhere so don't even have the ambulance take you there. It happened to my wife. The whole hospital was recently down graded so insurance companies will actually pay less if you go there. The place may look slick and modern but it is strictly bush league. Except for cardiology, most specialties are rated low. " - Jeffrey


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