Centra Health Ratings

---

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

---

Quality of Care - Mortality Rate

How well does Centra Health save lives? 4% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	14%
Heart Failure	12%
Pneumonia	12%

Infectious Disease at Centra Health

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	44
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	8

Emergency Room Wait Time Ratings

Time until initial exam: 1h 24m

Non-critical cases where patient is discharged have total visit time of 3 hour and 38 minutes

Serious cases where patients are admitted have 3 hour and 3 minutes to be admitted, then an additional 2 hour and 16 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

76% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Centra Health Stories

Share your experience

Dec 08, 2023, 8:59 PM
Centra Health: "Been waiting 7 hours with no end insight. Husband needs kidney drain replacement. Critical that he gets this replaced. Current drain stopped working." - Pamela

Oct 04, 2023, 8:44 PM
Centra Health: "I went yesterday at 3 am. Dehydrated needed fluids. I sat for 9 hours, still didn't get called back past triage. I told them 3 times, I just needed fluids. I finally left and went home ridiculous. They ought to have a better priority system." - Robynne

Sep 28, 2022, 4:53 PM
Centra Health: "9 hours in lynburg head to UVA now " - Ke

Jul 11, 2022, 10:47 PM
Centra Health: "On a Thursday night, went to Lynchburg ER for chest pain. Waited over 8 hours in the freezing cold waiting room. Left with a script for narcotics and with COVID 19. Thanks Lynchburg. Never again. " - Cs

Dec 06, 2021, 12:08 AM
Centra Health: "It's a Sunday evening and I've been waiting almost 7 hours. 5:30-12:30 that's kind of rediculous considering how empty the waiting room was. So disappointing and frustrating." - Jessicah

Oct 24, 2020, 4:40 PM
Centra Health: "Waiting for over 3 hours in pain and no sign of how much longer I’ll have to wait, there are 7 people in the waiting room including me " - Renee

Compare hospitals in Lynchburg City County