Centra Health - Lynchburg Gen Hospital Ratings

1901 Tate Springs Road
Lynchburg, VA 24501
Phone: (434) 200-4789

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Centra Health - Lynchburg Gen Hospital save lives? 8% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Centra Health - Lynchburg Gen HospitalNational Average
Heart Attack10.5%12.6%
Stroke13.1%13.9%
Heart Failure10.2%11.8%
Pneumonia18.6%18.2%



Infectious Disease at Centra Health - Lynchburg Gen Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
14
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
8



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 46m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Centra Health - Lynchburg Gen Hospital Stories



Dec 08, 2023, 8:59 PM
Centra Health: "Been waiting 7 hours with no end insight. Husband needs kidney drain replacement. Critical that he gets this replaced. Current drain stopped working." - Pamela

Oct 04, 2023, 8:44 PM
Centra Health: "I went yesterday at 3 am. Dehydrated needed fluids. I sat for 9 hours, still didn't get called back past triage. I told them 3 times, I just needed fluids. I finally left and went home ridiculous. They ought to have a better priority system." - Robynne

Sep 28, 2022, 4:53 PM
Centra Health: "9 hours in lynburg head to UVA now " - Ke

Jul 11, 2022, 10:47 PM
Centra Health: "On a Thursday night, went to Lynchburg ER for chest pain. Waited over 8 hours in the freezing cold waiting room. Left with a script for narcotics and with COVID 19. Thanks Lynchburg. Never again. " - Cs

Dec 06, 2021, 12:08 AM
Centra Health: "It's a Sunday evening and I've been waiting almost 7 hours. 5:30-12:30 that's kind of rediculous considering how empty the waiting room was. So disappointing and frustrating." - Jessicah

Oct 24, 2020, 4:40 PM
Centra Health: "Waiting for over 3 hours in pain and no sign of how much longer I’ll have to wait, there are 7 people in the waiting room including me " - Renee


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