Centerpoint Medical Center Ratings
19600 East 39th Street
Independence, MO 64057
Phone: (816) 698-7000
Independence, MO 64057
Phone: (816) 698-7000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Centerpoint Medical Center save lives? 2% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Centerpoint Medical Center | National Average | |
|---|---|---|
| Heart Attack | 13.1% | 12.6% |
| Stroke | 13.3% | 13.9% |
| Heart Failure | 11.9% | 11.8% |
| Pneumonia | 19.2% | 18.2% |
Infectious Disease at Centerpoint Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 9 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 1 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 2h 38mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Doctors often fail to communicate with patients
- Patients often don't receive help when they request it
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Centerpoint Medical Center Stories
Jul 28, 2022, 11:36 AM
Centerpoint Medical Center Of Independence: "Lower back pain" - Pamela
Jun 15, 2017, 5:47 PM
Centerpoint Medical Center Of Independence: "There is only one work I can think of to describe Centerpoint...malpractice. You'll be hearing from my lawyer" - WineNot
Jun 07, 2017, 2:51 PM
Centerpoint Medical Center Of Independence: "I came in and had a fracture in my back. There was a surgeon there that did a fusion on me. It went ok but I was in terrible pain after. They send me to a nursing home afterwards and when I called to make an appointment for a follow up, they told me that my surgeon doesn’t really work there. He worked for one week and then was gone! Who lets a surgeon for one week and then never gets to see patients? Don’t’ come to this hospital if you care about yourself or your loved ones. They sure don’t. " - Angry
Jan 02, 2017, 4:24 PM
Centerpoint Medical Center Of Independence: "Centerpoint is the worst hospital in Missouri. No communication skills nor do they have any compassion. You literally have to fall out on the floor to get any medical treatment. " - Annomous
