Cedar Park Regional Medical Center Ratings

1401 Medical Parkway
Cedar Park, TX 78613
Phone: (512) 528-7000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Cedar Park Regional Medical Center save lives? 12% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Cedar Park Regional Medical CenterNational Average
Heart Attack10.8%12.6%
Stroke12.8%13.9%
Heart Failure10.9%11.8%
Pneumonia15.8%18.2%



Infectious Disease at Cedar Park Regional Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
3
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
0



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 25m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Cedar Park Regional Medical Center Stories



Oct 17, 2023, 1:56 PM
Cedar Park Regional Medical Center: "Cedar Park Regional Medical Center billed me incorrectly and refused to rebill it correctly to include my second insurance carrier. Me and my insurance company attempted working it out with them many times, but their billing department was unwilling to work with us. Then they sued me for the less than $2000 owed. It has been a nightmare of years dealing with them. I would recommend driving to the next hospital if you want to avoid a financial headache." - Elizabeth

Jul 28, 2020, 3:10 PM
Cedar Park Regional Medical Center: "This hospital ER department in my experience, was neglectful because I waited over 17 hours for the physician to order an antibiotic that was the whole purpose of me staying overnight in the er for. I kept asking the nurses, who would constantly change, about the status of my treatment and they would just say they would check on it but literally nothing happened till I was moved to the med-surg floor. Will never go back." - Madison


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